Motel 6 Pleasanton, CA - Motel in Pleasanton - 5102 Hopyard Rd, USA

This is an amazing motel 6. The staff (especially the people at the front desk) are absolutely amazing. They are very accommodating and have helped me with so much. The rooms are clean and nice. I highly highly recommend! The nicest people ever :)

Service was off putting upon entrance to check in. No words spoken as yet, so it's safe to say there is some racism amongst the staff. Not one smile in any interaction other than with Barry. Also maintenance man seemed very friendly, and polite. Customer service is non-existent, and being that there is a comedy club next door hosting people of color, barely any guests seen here of color. Also they charged a $60 deposit, and claimed everyone is charged this. If it's per client, and their judgement then that is discrimination. They don't discriminate if European or Indian/Hindu and clearly drug addicted, which is fine if you are allowing normal looking people of color the same opportunity. It is after all a motel, and it just felt more like a gossipy, sleepy staffed, judgy, non-welcoming atmosphere. Money seems to be their only goal, not hospitality. Sophia, and the older gentleman who seems to pop out at check-in 👀 never cracked a smile. A "Get Out" feel. Needs to be looked into.

One thing I don't do is leave bad reviews, but I will leave one when credit is. I want to thank Barry, the gentleman who checked me in with the warmest and friendliest welcome. After he learned I was unfamiliar with it. He gave me some suggestions on where to eat and all the local entertainment venues nearby. Hooked me up with some extra towels upon my request, can even make sure he reserved a parking space solely for me, being that this establish is located next to a comedy club and parking has the potential to become scarce. But not on Berry's watch. Thank you Barry. You have replenished my faith and great customer. Oh yeah by the way the rooms are very clean with no bugs. James B

Heya, I wanna throw a review over here about the front desk two people named as teja and Sony, the way they make check-in and spoke to customers are really cool. And the location is totally peaceful with multiple restaurants. I’ll be here again

Pretty quiet place and clean. the front end customer service is so responsive. The lady at front desk name Sony she’s so friendly and kind.

Hey motel 6, I liked the rooms and all at front desk two young people working on desk on apr27, remember some name as deja and forgots the other one. They used traslator to checkin for me bcoz I don't know good English.he Came with me to open the door as I can't unlock it, after few hours the women helped me to find restaurants and I frequently comes now related to my business bcoz they are super good and helping with polite, by seeing them I got remembery grand children. Thank you for house keeping they are active ND rooms are clean.

Nice hotel with a lot of restaurants nearby. Good service. I just wish the Wi-Fi were faster.

You get what you paid for. Too loud and dirty motel and it's surroundings on Thursday, Friday, and Saturday nights. Loud, Spanish music is played during the day somewhere in the motel building that played for hours. Lots of fighting during near the room I stayed (Tommy T is just a few steps away from this Motel 6). Front service is good. Housekeeping is NOT good at all (dirty floors, dirty and smelly trash cans, no trash bags, waited for a week, still no trash bags & trash cans are dirty and smelly that I had to clean & disinfect as the cleaning lady did not clean the room well & did not wipe off the trash cans inside my room (according to house cleaning lady, the motel ran out of trash bags). Mattress is full of visible, colorful stains, the same with pillows, and the bed has a big, round, sunken spot. Found used rubbers underneath the bed when I arrived. My room smells foul and odory so I had to disinfect, sweep, mop, and clean my whole room and floor daily. Some towels are dirty and smelly. The surroundings around this motel are undesirable and always busy day & night with cops siren chasing speeders and bad drivers. It felt and sounded like as if someone is walking at the roof randomly at night. On weekends, couples and guests staying at this motel fought loudly throughout the night. I had sleepless night experiences at this motel. It's cheap though at this motel though. But, never again stay at this motel :(