Motel 6 Colorado Springs, CO - Motel in Colorado Springs - 3228 N Chestnut St, USA

DO NOT STAY HERE!! This place is disgusting. The reception area smelled like pot. There were two people there who had been waiting for two hours for their rooms to be ready. There were drugged out people and all their trash all over this property. The bedding and room had stains all over it and was gross. The patrons were loud, and someone's big dog barked all night. Big cannon fireworks were set off all night, resulting in no sleep. My dogs were shaking all night. Had it not been for the fact we drove all night to get here, we would have left. We packed up and got out at 5:30 a.m. Stay away!!

This place is a scam DO NOT BOOK OR STAY HERE! Prostitution, people sleeping in parking lot, drugs and filth. Its a trap the guy at the desk will tell you if you booked through a third party I cant promise you a room he actually wanted to scare us away. This place is like a horror movie trapping people after a 12 hour drive it was such a scare my husband and I made the decision to leave. Police showed up and arrested someone as we were driving out. I can't imagine how much money they scam people out of that get scared and drive away. The place looks nothing like the picture none of it. Expedia needs to take this off there sight for safety reasons. Who is pocketing the money Expedia? Is the owner providing rooms for the addicts, prostitution after we leave? What is going on here is so sketchy it's a scam do not book here. And there is no pool.

The staff were great. Friendly and courteous. Responded quickly to any situation that needed attention. My concerns are the people that live there on a permanent basis. This building has deck walkways. People were sleeping on them. One of my family members had a dirty blanket and the other complained about her room smelling bad, which we think was coming from the room next door. I would say the rooms need a better cleaning. But as I said staff addressed every issue with a smile and a plan to rectify the situation. My family said they would stay here again if the had too but I would not.

Probably the worst Motel 6 I've ever stayed at...and I've stayed at quite a few because they are convenient, affordable and pet friendly. This is the only one I've ever felt unsafe / uncomfortable at from the second I pulled in. There were no less than 15 people lurking in each stairwell and homeless people fighting in the parking lot until after 10 pm. If I hadn't arrived already later into the evening, I probably would have left and found a different hotel. The room itself smelled like cigarettes and when I went to make coffee early this morning, there was a large hole on the bottom of the machine and water covered all of my things. The one redeeming quality was the girl Kiara who checked me in who was friendly and prompt. But this Motel 6 needs a serious overhaul.

We’ve stayed at a lot of motel 6 in the past. Some are sketchy, most are fine. This one was the worst experience we’ve had so far. The bedding had cigarette burns on both beds. The locals loitering in front of our room door seemed homeless and intoxicated and they seemed to be hanging out with the registered guests in the room next to us. Their kids were running around in the parking lot while a baby cried in the room and one of the adults was running laps around the motel with a cigarette in her mouth. It was a scene. Had I been by myself I may have cracked a beer and hung out with them, but my wife was very uncomfortable. The front desk staff was very friendly and accommodating. They processed my immediate checkout and refund request expeditiously.

A loud alarm went off twice and woke everybody up at 8:30 pm at night my first night there. Workers bang on the door loudly like they’re the police. When you don’t answer the door they bang for several minutes after. I was told by phone when I was making a complaint that they don’t have a ‘Do Not Disturb’ sign anymore. The maintenance man tried to hand me towels and rags that were right next to the broom and trash on the cart. Lastly one of the housekeepers opened the door on me without my consent and the only thing that stopped her from entering was the safety latch. I was completely nude. Managers don’t try to reason with upset customers. They just snatch your money for poor service. I’ve already already made a complaint. I would rate it 0 stars if I could.

The bleakest motel I've ever stayed at! The place was dirty, antiquated and the door was difficult to get in as it looked like it was kicked in at one time. The WORST Motel 6 EVER! I could tell other people looked dooped too from online booking. But they did take dogs. I wanted to sleep in my car! Transients constantly walking around while on drugs. I was afraid!

Made a reservation online to pay once I got to the motel. I get there around 6pm, and am informed by the guy working the front desk my reservation was canceled. Upon asking why, he tells me the manager tried running my card prior to my arrival. When it declined (I was paying with cash), the manager canceled my reservation. Why have the option to pay at location, if you are going to try charging me prior to me arriving? Not only was that an issue, the front desk told me the only rooms available now had no A/C. If there was a way of giving no stars, this place deserves it. None of the staff tried calling me to try to get payment early, nor did I get any email letting me know my reservation had been canceled. Poor service and rude to run a card without knowing the type of payment I, the customer