3420 Hoyt St, Muskegon Heights, MI 49444, United States
Geo Location
Lat long (43.1901273,-86.2380082)
Mona Lake Inn - Featured Reviews (43)
I have had some atrocious experiences with Oyo in the past and I was wary about trying them again but this hotel has improved my opinion of them greatly. Rooms are large and set up for long term stays. TV's are clear and good channel lineup. Staff are friendly and took care of any issues I found quickly.
DO NOT STAY HERE UNLESS YOU WANT ROACHESSSSS!!!! Requested a refund and they will not give refund, also while talking to the guy at the desk he paged housekeep or maintenance to go and spray the room for the roaches!!!! If I could give a lower rating then 1 star I would, I also have a picture of the roach but it will not let me add it. And this was after having to have our room switched because they never cleaned the room, and there was dry boogers all over the shower
Dirty rooms, they just argue with you and stand by them being clean.. even with proof. They don't have wifi on A side. When it rains the t.v doesn't work. No insulation. You hear everything. Under all the heaters are extremely cold air blowing into the room. Parking lot is not the best plowed In winter. When it rains no TV. Don't recommend.
Our overall experience wasn’t so bad. If you’re looking for a cheap night’s stay, this place will fulfill that need. I wouldn’t recommend for a family, more for adults. A party atmosphere, but did respect the 11:00pm noise ordinance. People were friendly & kept to themselves, although I believe a lot of them lived there full-time.
We have just began to install new lights on the parking lot. We also lower our daily rates so please come and check us out
It was clean and quiet I had a great stay there.
Gee for a place that helps people they sure do have a rude front desk guy. I was told to come in and speak to Nika or Rachel about a housekeeping position and was met with hostility. Before I could even finish what I was saying the man cut me off and acted like he was the supervisor or owner. I guess that's why they can't keep workers up there.
they were horrible. the rooms were dirty. they offered no towels or toilet paper. they enter your rooms when your not there. after staying there for months I was not given proper amount of time to retrieve my belongings although were paid and notified I was in a car accident.i had to fish my things out the dumpster and find them around other tenants doors. and down the street. when confronting the owner I was dismissed and politely called a liar. it's in a dangerous area and the wifi half worked.
