Moe's Southwest Grill - Restaurant in Orange City - 890 Saxon Blvd #300, USA

Came in today and probably won't be coming back. Asked about the moe meat moe cheese burrito. Even though it is advertised as a souble portion of steak, the employee says that is just a regular portion and that he has never done a double portion. So i swapped to a homewrecker bowl and added bacon to the bowl. There were several pieces that felt like rocks (looked like bacon as i spat it out) in my bowl that after the 3rd find made the food inedible. Also got a bowl of the chili con queso and the bowl was only filled halfway which was really dissapointing given the price. Chips were also stale and barely salted/seasoned. Worst experience ever had at a Moe's.

We would have been better off going to taco bell. The taco meat was absolutely disgusting. We spent $70 on dinner for my family of 4 and we spent the rest of the night feeling like we were going to puke. I will never go back.

Dirty tables, 5 employees with 2 on there phones. Was served stale chips. Very stingy with meat. Got maybe 12 small pieces of chicken in a large burrito. Never got the welcome to moes when we entered. Just not good. Wouldn't come back to this location.

Curbside pickup. Ordered the large queso, and 4 burrito bowls which two were the, "homewreckers" all four meals were the same weight, yet we were charged $3 more for each of the homewreckers. Upon requesting more chips we were shouted at by the manager( as he hung out the side door ) that he accommodated us with enough and refused more. Also, no extra salsa. 5 cups mostly partially filled. The Green Creme is a favorite at other Moe's, but at this location it's nearly all sour cream. We tipped 15%, but the staff were still jerks. Apparently over $7 tip wasn't enough to take a stroll out to the car and be accommodating. The first staff person was courteous, that's where it ended. Orange City bites. Do yourself a favor and check out DeLand location or head to Chipotles.

Although Moe's food is PHENOMENAL ... the pricing is outrageous. A prime example is the extra cost for Queso. The cost for this seemingly "rare delicacy" (lol...its simply a cheese sauce) is EXTRA!!! The cost is approximately $1.50 for this stuff on your meal or nearly $3.00 if you ask for it on the side. I ordered ONE BOWL yesterday, with extra meat (chicken and steak) and Queso on the side for a GRAND TOTAL of $29.00!!!! are you freakin' kidding me. 😳 "Welcome to Moe's Rip-Off Southwest Grill!!!! 👎

Hello Orange City, Dear Managers, and Corporate. I’m gonna take two views here so be patient. Worst review I will have posted so far. Used to love coming here with the family, kids loved the place, “ Welcome to Moe’s “ shouted when we came in, energetic staff, pleasant dining experience. Now that was before Covid. Fast forward to tonight! Walked in and noticed a nice make over of the place. Crickets from the staff behind the counter. Walked up, looked at the menu and thought I would get a greeting from the young lady behind the counter. Nope not a word just a look as she continued to make online orders I suppose. Doesn’t take much to say”Be with you in a minute Sir”. Stood there through three orders, then “ What can I get you?. Wanted to answer “ good attitude in a burrito but refrained from being rude. She made my food then pushed it down to the second gal position. Waited for a response there for a minute, asked for chips an Queso of which she obliged. Wrapped my food up and looked down to the empty cash register. I stood there with no direction watching my food sit there. Slid down to the empty cash register, waited there a few until the first gal yelled at someone in the back. Eventually she came out and asked if I was picking up an order. Ok, I got a little sarcastic and said yes, the one sitting over there. As she was cashing me out she asked for me to answer question on the screen? First time in my life I chose no tip as fast as I could. Looked at the salsa bar to see it all packed up with 30 mins before closing. Ok, now maybe they had rude customers all day, hate the pay and expect more ( remember you wanted this job), don’t like there boss, or something, right. Well, I started at minimum wage as a kid yet did the job to the best of my ability which showed my boss I wanted to move up to a better paying position. So here is how I will end this. Always do your best, even with the crappiest task, and be pleasant. Managers need to lead by example. Stores pay your folks the extra hour to close so they are not pressured to be cleaning and putting up chairs while people still want to eat. If your open til 9pm then your open till 9pm. Learn to follow, learn to lead. Doesn’t matter if it’s a fast food joint or a Fortune 500 company. Must be a virus between Moe’s and Jersey Mikes, same issues! Good luck, I’ll try a again in a month or so and hopefully a better out come because the new remodel is actually nice.

Disappointed in this location. It seems the new crew does not care for quality or service. I ordered a $30 dollar order online and all the items were wrong. Also the front smelled like they used a dirty mop, which smelled extremely bad. Gotta do better!

Today I entered, with my son and we will not greet it at all. I told the young lady that was at the register that I was not greeted that my son and I will not read it and I believe that that meal will be free. I believe that the on duty manager had told me that they do not do that in that store. And that they would not give me a free meal regardless if they greeted me or not. So my son and I just walked out of the store, because the manager had said to me that she spoke with the general manager and that the general manager said no that they don't do that at that store. So we left without a meal for my 12 year old and I.. I would've purchased if greeted,but breaking your own policy doesn't look good at all,plus the talking back to the 'costumer'😞 not a good look.