Minneola Hills - Apartment complex in Minneola - 450 Hillside Park St, USA

How cute of them to put a non renewable letter on my door yesterday after last week when I had to go in the office to address all the dog poop all over the sidewalks! (After months of having to call about a number of other things that shouldn’t even be a problem) The night before I went to the office I was walking my dog and stepped in poop that was on the SIDEWALK! The next morning when i took my dog out, there were 3 other sidewalks with poop on them! At this point, the way they’ve been keeping the place over the last 4/5 months, it’s ridiculous already & I was pissed! Especially with all the money they charge! They have been short staffed with maintenance for about 5 months now! They have ONE guy! And you could tell. For months now, you have to call for them to empty the dog poop trash cans & refill the poop bags! (While charging 35$/month for dog rent plus the deposit… only to not even keep up with it) theres been dog poop bags on the ground bc the cans are full, for days! The lids have many times just been on the grass next to the trash cans instead of on and covering it. There’s been dog poop left around the grass bushes sidewalks etc. since I moved in. When I called they said they were waiting on some poop technology machine, I dunno, but still don’t have that and there’s still poop left all over regularly. There was a big pile for days right next to the dog park trash can. Right next to it! People are so inconsiderate, but nonetheless it falls back on maintenance, it shouldn’t just be left for days and days. (And I shouldn’t have to call asking them to clean things up every other day, it should be taken care of in a timely manner) The dog park also has smushed in poop stuck on the new material they put in. Anything that falls on the ground in the hallways will be there for over a week. The hallways are disgusting, mostly from the valet trash we have, which in the summer it caused alot of bugs. Roaches ants etc. That’s another thing, they charge everyone for pest control and only spray the first floor around the buildings. Why? They should also do the hallways especially w the valet trash. Some people leave their trash outside of the can and it will be left on the ground for over 24 hours before the next pick up day. I wouldn’t care if it didn’t bring bugs & make the hallways dirty. There’s been ice cream at the bottom of the stairs, just left there for days & days. Dog pee in the hallways/stairs. Sticky trails from leaking trash. Gum. Etc. Whoever they had when I first moved here last end of December, they need back! These apartments used to be cleaned regularly, I dunno what’s been happening since, but these apartments are giving low income apartments in Miami, not brand new Minneola apartments that many are paying $2,000+. And they have the nerve to tell me I can’t renew. I pay almost 2 grand a month for a one bedroom, I’ve never been late on a payment, never had a complaint. Speaking of complaints, the one time i put a maintenance request in, I specifically put, do not enter if I’m not home. I ended up having to leave, I even texted the # they sent me a message on confirming they were stopping by that day, telling them I had to leave please do not enter…. andddd they still let themselves in!! I don’t like people in my house when I’m not home. I also have a 6lb dog that is kept out that could have ran out. Very invasive and disrespectful. The gates are also open 24/7 they never have them closed, what’s the point of a gated community if the gates never closed? And the street they are on (Hancock) is turning into a major street, it’s so noisy I hear every single cop car ambulance etc. This place is way overpriced especially with how they kept it almost the whole time I’ve been here. They finally hired someone to clean up around the place just a couple weeks ago. Apparently they cant find anyone “qualified” still for maintenance. Anyway id find a cheaper place that’s better kept. Thanks Ashlee for sending me a letter telling me I have to be out in a couple months. Merry Christmas to you too!🤣🤣🙂

As long as you don’t have to deal with Brandon in the front office, everything else is fine. All of the rest of the staff is friendly and willing to help anytime you have a question. He may very well be the reason we do not renew our lease. You would think they would have someone there that knows how to speak to residents with respect. This was a 5 star complex until he started working here. Response to the owner: Thank you for your concern. The issue is not any miscommunication or errors. It is the attitude and demeanor that Brandon has when interacting with residents that is unappreciated. We want to be able to express our concerns or issues and know that the staff shares the same concern to resolve the matter and not be addressed with a dismissive attitude/response. It gives us the sense that our concerns or issues are unimportant. Our interaction with all other staff has been professional and we have been handled with respect and in a prompt manner. As previously mentioned, this is our only issue, but it is a possible deciding factor in our decision to continue to reside at Minneola Hills.

Out of all the apartment complexes in the Clermont/Minneola area this one is by far the best. The staff is excellent. They are kind, friendly, knowledgeable, and willing to assist you with anything you need. I wasn’t sure if I stepped into an apartment complex or the Ritz Carlton but walking through the door, you are greeted with a breathtaking atmosphere. The location is just two minutes from the turnpike, and right across from the nicest Publix in the area. So grocery shopping and traveling/commuting is a breeze. If you like comfort, luxury, and a place that feels like home the moment you walk in the to the door, then hope they have an opening available and put in your application.

Great community, excellent staff, delicious weekly food trucks, great coffee, and fun community events. I won a wine basket at St. Patrick’s Day Bingo 2023! Seriously, if you’re looking for a place in the area, this is it.

I moved in here about 5 months ago from PA and have been ABSOLUTELY loving it! Between the small finely placed details into the apartment to the upscale amenities, I don't see myself moving anytime soon. I guess this is showing the northerner in me, but I cannot get over the palm trees!! Additionally, since I moved in, the staff has been so good to me!

The dog park provides an excellent space for our furry companions, and the maintenance team has demonstrated prompt responsiveness in addressing any concerns since our move-in. A notable advantage is the convenient walking distance to the nearby elementary school for our children.

My family and I have been here for 2 years and haven’t had any issue. Nice, quiet complex, maintenance is great and they have family friendly events and food trucks frequently. Highly recommend!

From the moment my family and I stepped foot on the property we knew this is exactly where we needed to be. Move in was quick, easy, and super simple! I love how everything is tied to an app and all information can be found in one place. The community is spotless and the residents have all been super nice and helpful in the move in process.