Minami - Japanese restaurant in Massapequa - 12 Central Ave, USA

If you’re craving sushi, look no further - Minami is the place you’re looking for. We found this place on a whim, and from the time we stepped into the establishment to the time we left, Wendy was so warm and hospitable. Beer was served in a cold glass and each dish was fresh, tasty, and presented beautifully. We look forward to visiting for a long time.

Update after restaurant’s response where they took no accountability for what their staff actually did: As I said, there was no issue on our end with the time it would take. You can say no one intended to single her out, but when the young woman speaking with her is loudly berating her to the point several other customers are staring, I’m not really sure what you think your employee was doing if not singling her out. I frankly don’t believe that you will be “investigating” because you just wrote a long reply totally absolving your employee of any responsibility while condescendingly explaining “first come first served” when I’ve already made it clear that that was never the problem. Again, obviously we’re not going back. This was not an “inconvenience”, it was making a person feel like garbage. Oh by the way, your employee did not tell her it would be another 15 minutes and my mother did not just immediately ask for a refund. Your employee told her it would be at least another hour (when it had already been 30 minutes since the order was placed) while laughing at her and at that point my mom asked if it would be easier for a refund to take place. Just to make sure you have the correct details! We were excited to try this place as the reviews were great and we’re always looking for more good spots for sushi! Sadly, some employees tonight were very nasty to my mother when she came in to pick up our order. We timed it accordingly with what the online order page told us, but when she went in she was told that it would in fact be much longer, which was a bit confusing but was not a problem at all. However for reasons beyond my comprehension the woman she spoke with proceeded to make a scene by bringing a chef up to the front to continue chastising her while pointing at other customers and telling my mother how long those people had been waiting, insinuating that my mother was entitled for walking into the building at what she thought was the right time. My mother did not complain nor was she rude or distressed, it seems that this staff member is either in a bad mood tonight or is just an angry person who feels the need to try to “make an example” of a disabled woman in her 60s by trying to humiliate her over a benign, honest misunderstanding that was ultimately caused by the ordering service the restaurant itself uses & links on their own website. If this sounds ridiculous, that’s because it is, but it did just happen and I was (and am!) really upset to hear how my mom was treated. For the future the correct way to handle such a miscommunication in customer service is to simply let the person know about the real amount of time it will take, as the customer is rarely just trying to be malicious. Surprisingly enough it is never necessary to physically have other staff come up front to make fun of a customer for walking inside and paying for their food; this is actually how to make sure people never want to come back. Source: personal experience working in customer service + basic common sense/respect for others.

Great atmosphere. Fast service. Phenomenal food. Second time I’ve come here and the kids love the udon noodles with snow peas. The appetizers are large portions and the sushi rolls are big too. Only negative is parking isn’t that great. Everyone is nice welcoming you and saying goodbye and thank you when you leave. Excellent find. Will come back often.

Hmmmm....what to say... Over the years I've come to the conclusion, sushi is not delivery food. Had a seamless order and it was delivered to the wrong house. It wasn't outside long but it tasted like it had been sitting for pickup for a while.

Pretty good Japanese food here. I usually get a bento box, my favorites are the chicken katsu and the beef negimaki. I haven't tried too much sushi here, but what I have tried is good. My only complaint is that the prices seem a tad high when compared to other nearby Japanese take out restaurants.

I LOVE THIS PLACE!!! I have eaten at so many sushi places I have lost count. Most places are good but all the flavors seem similar....NOT at Minami! The food is amazing every time. I can say I have probably been there 20 or more times before and after renovations and they are consistently amazing. The staff knows us (and are friendly and efficient) and the owner is always quick to say hello and show us any new eats he dreaming up for that nights specials. This is one sushi place you don't want to miss.

Always a pleasant experience.. The staff is extra friendly . The sushi is so fresh and scrumptious . We ordered the special live oysters , the very light sauce was just superb. I love going to Minami. My absolute favorite.

Always a favorite. Delicious and fresh. Wish they delivered and not door dash