Mighty Taco - Fast food restaurant in Hamburg - 5999 South Park Ave #1, USA

How much do I love Mighty Taco? Well, not as much as I used to, their famous taco meat just doesn't seem as tasty as it used to be, but it's still pretty good. Now with beer! You know what goes well with beer? Pretty much everything on the menu. I still visit every time I'm in WNY, so I'm not giving up on putting this rating back up to 5 stars.

Waited for a ridiculously long time for a $10 purchase. The store was understaffed. There were at least 10 cars in the drive-through, so I chose to walk in. There were ZERO customers at the counter, and I still had to wait almost 10 minutes for my food. Which consisted of only a LG fajita, and a cruncher. The manager was constantly redirecting employees who clearly had no work ethic or attention span. They just kept walking away from their duties. The manager was very friendly and apologized for the wait. But none the less it was a major inconvenience. NO compensation for my inconvenience! No offer of a free cookie etc. Where is the customer service these days???

We stopped here on the way home from the Bills game, and the drive-thru line was 15 cars deep, so we opted to go inside to place our order. Well, it took 36 minutes for a fast food restaurant. They only had 3 people working at first, and when we got there, an employee was walking out the door. Then another employee left while we were there waiting for our food. When we finally left, there was still at least a handful of people still waiting in the restaurant, not to mention the cars that were still in the drive thru. Poor planning on management. It is very frustrating watching 2 employees leave with that many customers waiting to be served.

I order at the counter and my lunch is always ready (and accurate) in two minutes. All the workers are very friendly too. Zackary today went above and beyond in customer service for me and the girl who was ahead of me in line.

So sad they there are only 2 employees working after a Bills game! Shame on the owners/ managers! I ordered at 9:46pm, it is 10:25 pm and I still haven’t received my food! These employees need some serious recognition! They kept a great attitude!

My order was 141 this evening and my fajitas and nachos were made perfect . And the line of cars in the drive-through was about 12 deep , so I I walked in, and they took care of me right away

This is about one particular employee. 8-7-23. 10:50am. Very young guy. Have never had a taco put together so well!! Usually there it's a glob of meat in middle/cheese hanging out/hot sauce in one big pile on top. Have to rebuild when home. Until today. They certainly need to keep this kid! Super polite & friendly as well!

Hamburg Location, whom ever made my order one doesn't know how to roll a burrito, skimped out on the filling for a nacho buffito. Doesn't know how to wrap a quesadilla, 4 of them to be exact, and also where are the banana peppers I asked for did they just run away. And where's the medium sauce that I asked for, please find a new job....at this point worst location in the buffalo area hands down.