Microwize Technology Inc - Software company in Paramus - 1 Kalisa Way # 101, USA

We have been doing business with Microwize for more than 10 years. What they always provided to us exceeded expectations. Very knowledgable staff, professional and helpful. We started our relationship with them when we used to buy our Medisoft from them many years ago. We later switched to Medisoft on their cloud and now have the peace of mind of having secure data without having to worry about upgrades or backup. We also use their remote employee service to support our organization with many things related to our billing cycle. They are flexible, courteous and very highly recommended to any healthcare organization.

I am so very pleased with the prompt, patient and professional service I receive every time I have called for assistance. Virginia William and Michael Salib were wonderful, delightful people who went the extra mile to help me today. Everyone should sign up for Microwize as their Medisoft provider!

We have been customers of Microwize for over 10 years for our medical billing services. The cyberattack with Change Healthcare completed ceased our ability to submit electronic claims which was catastrophic. The team at Microwize was amazing from the beginning, Ahmed was phenomenal it getting us set up with EDI billing with Medicare during the downtime which was a life saver. Virginia has been extremely helpful and knowledgable in transitioning our business to a new clearinghouse that will be perfect for our billing needs and Alex has made the process much easier than I could have imagined. As a loyal customer, I am very grateful for each of these individuals who have truly cared about our company getting back on track. Their customer service is genuine and I appreciate all they have done for us.

Microwize staff are prompt and efficient in returning calls for service. Tech staff Knowledgeable, Fast and Effective in solving problems and providing advice. Very cost effective.

Talia is really great. She is on top of the billing issues and is always available by phone or email. She's very hard working, dedicated, and is super nice to work with. It's really a pleasure to have her on the team.

I have been with Microwize for well over 10 years and have ALWAYS received excellent guidance and support. My business thrives because of them. Thank You Mircowize!

Ahmed Khaled did an excellent job of assisting me today. He demonstrated a weath of knowledge and resolved my problem quickly. At one point I asked a question and he took the time to research a type of report to give me the definition of what exactly the report included. He was so patient, kind, and understanding. Thanks you for hiring such a skilled worker. Another day, He did a wonderful job, listening, understanding, and providing confidence in me being able to do what I need to do. Being a newby, it has been a great challenge, but also a great encouragement as I find success in my progress. It is my preveledge to give you a good report. Just knowing Ahmed is the one to help me encourages me greatly. Thanks, Ahmed 8/28/24 Today's service call was quite lengthy as I had a lot of questions and really needed to know about how to fix rejected claims. He was his usual kind, caring, patient, and thourough self. He communicated so well that it really: instilled confidence in his explanation, made me excited about getting the claims corrected, and more self ashured about handling future problems with claims. I have only been doing this job, without any prior knowledge, for 1 yr. 2 mos, so I need to not only know the answers, but understand how the programs works together. Ahmed always makes me feel appreciated, that he was working with a professional, that any question is welcomed and even encouraged. I think the service offered by Microwize is their best feature. They have such qualified technical support and are ALWAYS customer oriented, I would recommend them to anyone looking for a quality software package for medical billing and support. Here's to you, Ahmed - on a scale of 1-10, I would give you a 12. Thanks again for all your assistance.

Last month I started a billing remote employee service with microwize . I was introduced to Jordan who i found a very experienced, hard working and very polite . I was amazed with his knowledge about how to solve denials issues and to make the our collection better. Ater the highy quality of work I saw from Jordan, I will consider hiring another remote billing employee from microwize. microwize always solve my problems on the spot between soft ware, hard ware, IT and now staffing. Very happy with the servie and I definitly recommend it to others.