Microtel Inn & Suites by Wyndham Hot Springs - Hotel in Hot Springs - 410 Higdon Ferry Rd, USA

I Heard lots of door slamming throughout the night! A few beds and walls shaking! Lots of loud vehicles outside the windows late night and early morning! The shower was nice and hot! The breakfast was really good! The man at the desk not so friendly! Clean room and beds! The towels were a bit smelly and hard! Nice location and felt safe! The ladies in the morning at the desk were nice and friendly! No hassle checkout! No pool but it was little cold for a pool anyways! The ac and heater worked really well! Nice pillows! Hot coffee hot cocoa and hot tea was delicious! Rooms smelled fresh! Smoking is outside nice bench to sit on with a light and close to the door!

Clean, good continental breakfast. The staff was friendly. I would recommend helping guests first and tabling personal banter amongst each other when behind the counter, but at least they all get along:)

I had problems even before I slept for the night. Staff are not friendly nor do they dress for the job as a hotel employee. The cards used to open my room weren't even synced so after carrying all my stuff up, I had to go back down to get new/resynced cards to open my room door. I asked for new bedsheets because the ones I had currently had stains (guaranteed to happened cause of their WyndhamGreen outlook) and while service was quick, they seemed annoyed and even insinuated that I was the reason for there being stains. Walls are paper thin along with the sheets, and located next to a busy road so don't expect to get much sleep. The bathroom was the only decent thing. The only room amenities were Cable TV, Mini fridge, hangers, work desk, and Microwave. His hotel is not up to Wyndham standards and I'm glad I will not experience it again.

Appears to be a newer place (told only 3 yrs old).Nice size room. Counter person very welcoming and pleasant. I would stay here again Mini fridge (no freezer), microwave. Has a bench type seat w/reading light (torpedo light not working). No drawers, but plenty of space to lay out clothes. Coffee was not good (no taste and not hot).

We were 3 single senior women traveling together. Our reservations were all made at the same time, but they separated us. One on the 4th floor and the other 2 on 2nd floor. They were all the same kind of room. The rooms were nice enough, but there was no closet for hang-up clothes. No plastic cups for cold liquids, only paper cups for coffee. Buffet breakfast was good. They had a free shuttle that would take us certain places, like a few restaurants, liquor store, and casino. It quit running at 11 p.m.

Didn't care for this place at all. Expensive for a zero frills motel that is sorta in the hood with ambulances screaming by like 10 times. The rooms are spartan, modern and weird. No closet...but you do get strange bright yellow pegs to hang your clothes on. And some thin, hard reclining couch with a reading light (!). No tub for kiddos, either. Breakfast was average. Strangest thing of all was we were leaving...hours before we had to mind you...and some weirdo employee was standing outside our door with a sheets hamper and was like "I thought you had gone". How would he know? Just a strange and uncomfortable but also pricey place

The front desk clerk the night of 9/8 wasn’t very professional. He informed that this location accepts service animals sometimes. I’ve never heard of such policy but was tired and refused to argue. I took my business to another hotel in the area. Shame on you for treating a veteran that way!

Sorry to say but this location doesn’t have any security. While I was in hot springs Arkansas on Aug 15 and Aug 16 I stayed here. While I slept believing the hotel and parking lot were secure, some one cut the exhaust off my truck at night. Thanks for not having security, this cost me nearly $9000 if your interested, and I am considering legal action on the belief that if I pay for a service there is an expected level of security assumed.