Microtel Inn & Suites by Wyndham Cartersville - Hotel in Cartersville - 1348 Joe Frank Harris Pkwy SE, USA

Should’ve read the reviews first. Rooms reeked of smoke, even though I had to sign a non smoking form. No fridge in room. No safe in room. Didn’t clean my room for my entire stay. Carpet was so nasty my wife wouldn’t take her shoes off. Towels were thread bare and had holes in them. Just an all around d bad stay.

The non-smoking room smelled like smoke. The walls are paper thin. The shower bathtub is extremely loud because the floor isn't properly installed and creeks. The door isn't properly aligned with the door frame so light comes through and sound and smell. The amenities in the bathroom were very small and did a bad job for what little was there. The TV is from 2005. The AC was decent and the bed was pretty decent too. And they're vending machine prices we're very fair.

Positive: Free Parking Negative: Stairwell was dirty. Towels appeared to have blood stains. Carpet torn. Repair to bathroom wall with no paint. Desk chair looks old and beat up. Tv extremely small and bad display. No refrigerator or microwave. Toaster dirty and burnt. Trash can in dirty

I guess this hotel did the job, but if I could go back in time and spend $50-$75 for a nicer experience I absolutely would have. No fridge in the room, so I made frequent trips to get ice to put in a cooler. No microwave either. My card stopped working 5 separate times and had to go to the front desk and get a new one. They never asked for any verification that I was a guest, they just said "room number?" and handed me a new card, which didn't give me great confidence in the security I had during my stay. Staff was available when I needed help, that's about the only pro. Breakfast was very scarce as well, don't count on that as a whole meal.

Only stay as a last result. Booked 3 days while attending an event and only slept there. The back steps had mud splattered on them when I arrived and still there when leaving. The small back patio had trash built up and cans over flowing, never emptied plus cigarette butts on ground by the hundreds. Maid came in took dirty linen twice but left no fresh linen, each night had go to front desk and ask for towels and wash cloths. No safety bars in tub area, almost slipped climbing into tub.

The room just wasn’t clean. It didn’t smell clean. It smelled like someone smoked in it. The comforter had a stain you could see as you walked in the room. The surfaces of the desk and nightstand were severely scratched, and had watermarks where water had previously pulled in areas on the fake wood. ||||Breakfast was dismal (rotten hard boiled eggs) and the coffee tasted like the machine needed to be cleaned. ||||Upon check-in and check, The person sat in the back and finished the video or whatever they were doing on their phone before they slowly sauntered up to the desk and very unenthusiastically asked how they could help us. Just not a classy place at all!||||I used points to reserve it. They still charged my credit card for staying there! They claimed we had pets and checked in early. We had neither of those things. We arrived at 6:30pm. ||||Overall, it was a terrible experience. I do not recommend.

Positive: Nothing at all!!! Worst place I have every been!!DO NOT BOOK THIS HOTEL Negative: EVERYTHING. Manager even rude, carpet ripped in our room and the room smelled like mold, mildew and smoke!!!

PROS:staff was very helpful. Check in and out was easy. Clean rooms. Comfortable bed. Price was within of others in the area. CONS; Room definitely needs updating: strings missing threads: need better pillows; toilet kept sticking; no ice on the floor; no microwave or fridge in the room. Very unimpressed with "breakfast.. stale Danish, prepackaged pancakes..." This was not our first time at this hotel and probably won't be our last. But will definitely compare other hotels first.