McDonald's - Fast food restaurant in Irwindale - 5203 Irwindale Ave, USA

The food here is ALWAYS hot and good! The drive through is quick and efficient, however the inside service is usually pretty slow! Either way if you eat McDonalds, I definitely recommend this location!

The manager gives you a brand new cup if you want a refill. Seems wasteful. I wonder if the owners know they're wasting product. Who knows, it might be cheaper than maintaining the refill machine. Other than that, the food tastes good.

A friend and I were heading out to Pasadena when we decided to stop by McDonald's for a quick bite. Since there was a lot of cars in the drive thru, we figured to just get down and eat inside. After ordering, I asked to used the restroom, I wanted to wash my hands. The manager doesn't say anything and walks past me. I followed him assuming he was going to unlock the restroom door for me. While wearing gloves, he punches in the code to unlock the restroom door, I thank him, and he just walks away. No "Here you go" , no "you're welcome, just walks away. Ok, he's busy, he's probably got a lot on his mind. As I was waiting for our food I notice the manager is really getting full use out of those gloves. He got a napkin, wiped his face, went to the back, carried a case of supplies back with him, removed one glove to cash out a customer and put it right back on again. He did this twice from what I could tell. Gloves in a food service area are to protect the ready to eat food from germs and other possible contaminates. You're not working at some steel refinery and wearing gloves to protect your hands from injury... Customers were walking up to the counter that needed something, and instead of acknowledging them, he waited until another employee passed by and ask them to help us. Again, I understand he could have been busy but a "hey, we'll be right with you" goes a long way. Instead he was just walking around with a scowl like he was just hating life. Everyone else was wearing a hat, except for him, he wasn't even wearing a hairnet. Not everyone can work in this environment, maybe he was having a bad day, I don't know what the situation was, but his conduct was grossly unacceptable. The food was great, fries were hot and salted perfectly. One thing however, and I don't know if this is still a common practice or not, but we weren't asked if we this was "For here, or to go?". No big deal.

This location is good, I would just suggest to go inside and around here with caution. There is a woman with mental health issues that is always in the bathroom and around the premises. Per the work staff this woman has been violent before.

So my father in law took my kids to eat and my 3 year old threw up and my father in law apologized to the lady that was cleaning and she went off on him making stupid remarks that why is he bringing sick kids that they only make a mess and shouldnt come and eat here like that and just went off on him and that wasnt a way to act

It's a McDs. Food is like every other McDs. Service was slow, even when there was no one there. Since the hike in min wage in CA, McDs service has been lacking. They're understaffed.

Clean not too busy, sometimes drive through is busy but they are very fast, I like this restaurant and I like the clean environment, really good food and I like the staff.

Great service hot food appreciate a good McDonald's to pick up some food 😋