McAlister's Deli - Sandwich shop in Council Bluffs - 3808 Metro Dr Suite 103, USA

I was pleasantly surprised by this place! Kids meals 99¢, as a parent of two children that is music to my ears. The location of this place is good and the dining area is quite roomy and nice in appearance. The food was very yummy and there were plenty of delicious choices on the menu. The prices were great and the food good quality. We will definitely be back soon! Update: If ketchup is an essential for your sandwich enjoyment like it is for me, be prepared to be disappointed at times. It would seem there is no guarantee that everyone who eats here gets ketchup . Also, it is a little annoying getting handed full cups without lids at the checkout when you are ordering for a bunch of people and there is no tray to help you carry them... Lids are available but you gotta take a walk to go get them. Maybe it is just me but it seems odd and a little inefficient.

This place obviously needs management and staff training. The table on half the building were dirty and had plates sitting on them. Not a single table had been wiped down. The other side of the restaurant was also dirty, the mats were rolled in the corner, the shelves for carry out needed to be wiped out. The counters were dirty…. The man helping me was impatient and borderline rude. Having never been to this place, I was unfamiliar with the menu. Which really didn’t matter much since the screwed up the order anyhow. After ordering they told the family in line they would not be taking orders for a while as they had two sandwich makers cut. They did not relay that message again, nor did they take any orders for an additional 15-20 minutes or longer.

I had been here a couple times before and liked it so when T Mobile offered a $4 of coupon I thought I'd come by. I had a half spud with a half sandwich and it was pretty good. The cashier wasn't welcoming and seemed kind of irritated, so there's that. Plus I thought it was pretty chilly in the restaurant but that might just be me, I do tend to run cold. The restaurant is clean and maintained in excellent condition and it's very attractive. There's a lot of parking right at the door.

What a disappointing experience. The quality of McAlisters has significantly declined. I ordered chicken tortilla soup which was apparently just seasoned goo, shouldn’t there be chicken or something in this soup other than 3 green onions on the top? Also this location is FREEZING! I’m literally shaking from the cold while I write this!

Broccoli cheese soup is amazing! I love this place! So many gluten free options! I stop here once a week. Their app is a great way to get discounts and free food!

Great food! Decent price. Staff seems tired but they are always busy and I think short staffed like everyplace else.

I am very thankful this establishment is in Council Bluffs Iowa. My whole family loves the food here, as there is a selection of sandwiches, soups, and sides that fit the tastes of kids and adults alike. I usually have such a difficult time making my decision on what to order, but the turkey bacon ranch sandwich is tough to beat. The mac and cheese is one of my kids favorites in the entire Council Bluffs-Omaha area...and I would consider them Mac and Cheese connoisseurs. :) I have never noticed dirty tables like mentioned in the other reviews, and in fact, I actively see an associate quickly follow up on cleaning a table when a guest has left, so I feel like they are taking that seriously as well. If you have never stopped into McAlister's Deli, definitely make the stop soon as you will be thankful you did.

Food was decent but the place was a mess, visited the restaurant at 6:45pm on a Sunday and both sides of the restaurant had dirty dishes stacked up. There were four people working and the lady with the cast on her arm was the only one trying to clean.