Maple Leaf Motel - Motel in New Milford - 244 Kent Rd, USA

We needed a hotel room late last evening due a family emergency. Maple Leaf accommodated us with kindness and without hesitation despite the hour. Upon entry into the room, we discovered it was nicely heated, clean and well organized. A great first impression. Moreover, the bathroom was clean and well stocked. We had a great nights stay. Thank You Maple Leaf. We strongly recommend this hotel.

Booked 2 weeks. Needed to check in early and told them I would post extra too do so. Reassured me that it was no problem and that they would be glad to have me.... I show up after working a 12 hour night shift, to be told that I can not be accommodated and that they have no vacancy. I will be posting a new negative review, every 2 days until I feel like I didn't get out right screwed over and disrespected for absolutely no reason what so ever. Respect and good manners go much farther in this life then rude and dismissive attitude to your customers, who pay to use your service. That needs to be taught to the people working the desk at this place. On top of the fact that the place is ruin down and nasty. There's a swastika on the door on the lobby for crying out loud!? Come on people... I'll be here again to put up another in a day or so. Stay posted. I have time.

Positive: location Negative: The window was open and the heat was not turned on when we checked into the room . Needless to say the room was freezing since the temperature outside was 25. the room was dirty and rundown. bed felt damp and mattress felt like it was covered in plastic . Negative: ""

During my extended stay a New Cleaning women started. Her service is spectacular. She’s very helpful with travel information. Her bedside manner is phenomenal. Her name is Wendy and she changed the whole course of my stay . she changed an ok stay into a suburb stay. I will stay again because if her excellent customer service.

Positive: Very roomy, updated modern looking,also quiet Negative: ""

Positive: Quiet Negative: The price was about $30 more than what was quoted Negative: ""

Rooms could be cleaned way better, Rooms say no smoking but as we entered our room we were hit with a strong cigarette smell, Standard place for doing a 2 day stay, Overall needs improvement, price should be lower

Ok so first off this place is run down bullet holes in the wall smells like mold crack door room 117 smells like death . Horrible I was there for 2 hours and got light headed and ask for a refund and they was super rude a Indian guy came out and said ok when I told him the room smell like dirt pond water very slow man working there horrible don’t go please save the money and go somewhere else