Magnuson Grand DeSoto - Hotel in DeSoto - 1515 N I-35E, USA

Don't be deceived! These pictures must be 20 years old!! No pool, no restaurant. Everything is closed. Rooms are dirty. I had toothpaste spatters on mirror and used shampoo packet in shower. Carpets are worn and dirty.

This hotel is horrible! The management as well as front desk are poor in service. The management is hostile with His words! His name is Fascile and the front desk is Ahkile. The manager threatened me as well as called me out of my name because I requested to have my money back. There are absolutely no cars in the parking lot of this establishment. No a single one besides mine while I was outside taking photos. The are on some sort of tax scheme and refuse to take card payments only cash! Please STAY AWAY FROM THIS ESTABLISHMENT.

I paid for a room that had my husband name on the reservation. The room was paid in full the manager claimed he didn’t see his name and wouldn’t let him check in. Once emailed was shown to him with all parties name he still didn’t allow him to check in he refused to refund the money and called the police. If I could put 0 stars I would

Where should I start?! First, the pictures online are VERY deceiving! The elevator very dirty. Once you get off of the elevator we noticed the carpets either need to be cleaned or totally replaced. The hallways are muggy/hot. Once we walked into the room we notice there wasn’t a security lock, the bathroom door has a huge dent/crack in it as if someone almost put their fist through it. The bathroom wasn’t cleaned properly. The night hadn’t been cleaned so there was something spilled on it from another guest. The carpet needed to be cleaned. The curtains we’re old and dinghy. The guests across the hall were very loud music, slamming door etc. If I could give 0 stars I would… DO NOT WASTE YOUR MONEY

Will never stay here again. There’s only one small elevator that goes slower then a mule in the summer time. Second the pool and hot tub were out of order as well as the indoor play ground which is why we picked this hotel. No hot water to bathe my kids, room wasn’t cleaned, low water pressure took the toilet forever, fridge kept going out, apparently the floor was cleaned that’s why it was soak and wet. The pull out bed mattress look like something they pulled out the dumpster had no sheets, pillows or blanket and when asked for some they didn’t have any blankets and said you have to get the sheet down here.

Where do I start.. The room had bugs … The floor had hair on it. The bed was ok. The air was good. The water had low pressure and it was cold… They don’t have phone’s in the room so you can call room service… And when you call off your cell phone they won’t pick up the phone and they be sitting right next to it. If you stay please pay with cash so you can get your money back the same day .. This the worst hotel ever.. They don’t cook breakfast... They didn’t wanna give you no more than two towels. They didn’t even wanna give u tissue.. Kids was playing on the elevators unsupervised..You also had to watch the elevator door b/c it will close on … I really don’t recommend anybody to stay here.. They need to close this hotel down n do some remodeling

The room was really cool. It was a king bed with a living room adjacent to a double room. Perfect for our family of 5 when our slimy slumlord refused to provide us heat during the winter storm. Nice heat, plenty of room and pretty fair pricing. Wi-Fi didn't work which was a tragedy for the kids and it's pretty dark on the bottom floor (and spooky) at night. I would stay again though! If they get the pool open, it could be a really neat place. The kids are asking to go back if they open the pool!

I wish I could give negative stars Magnuson hotels corporate should be ashamed to have this location under the Magnuson name. The room I had was sorry not cleaned prowling, the bathroom smelled like sewage. The front desk didn't want to adhere to an advertised rate, the hall ways had peeling wallpaper and messed up carpet smelled like pee and the air wasn't running in the main parts of building, pool and hottub were not running and were empty, the bar attached was open but over priced, the restaurant wasn't open, there was no continental breakfast as advertised. It was not worth what we paid if we had a choice would have gone else where. All that is advertised on their site is a bold face lie and also the elevator stopped working the one night we were there.