Louis Armstrong New Orleans International Airport - International airport in Kenner - 1 Terminal Dr, USA

This is actually a decent airport where the check in desk agents and tsa staff were polite and friendly. Security lines weren't a huge hassle and apparently oneworld sapphire status gets you fast track which was a positive. It is spacious and airy throughout the terminal pre security and post security and I don't feel choking or claustrophobic unlike other airports. Arriving domestically was rather a nightmare with my bags priority tagged but showing up way after most passengers without status had their bags on the carousel. I would definitely consider flying direct on the British flight to this airport when going international.

This is a good size airport, with many restaurants, cafe and self serve options. Very clean and easy to navigate. Shuttle to rental car center come around often, however our experience with the rental car center wasn’t as pleasant, and that’s not the airport’s fault, it definitely falls on the rental car company’s incompetency (Dollar / Avis) .

There are a large number of restaurants in this airport but no real directory. You cannot see all the options because the restaurants back up to eachother, so you really need to walk around the blocks of restaurants or look in the little nooks to see your options. We wanted something New Orleans based but settled on the hot dog place because we couldn’t find an option. Of course, after spending extremely too much on a hot dog and fries, we saw Emerils….where we probably would have had a better meal and paid less. The airport is huge and it is great being greeted by live jazz music. The car rental facility is super far away and you need the shuttle. It takes a good 40 minutes to use the shuttle service to get to rentals. Plan accordingly. Baggage arrived in a decent amount of time. It wasn’t quick but it certainly wasn’t as slow as MDW.

Well organized and run airport. Lots of options for food in different terminals. Delta airlines check-in counter seems to open around 3:45am. Make note of that if you have a 5:30am flight and the airport prompts you to check your bags 2 hours prior to the flight. Most of the TSA employees were very friendly and helpful. Gift shops have lots of cute NOLA items. Also, if you have a very early flight, note that a lot of the food options will likely be closed at the time of entering your terminal area. It looks like a handful of them start opening up between 4am and 5am.

I'm shocked how many people give this airport a positive rating. It is understaffed and overcrowded nearly all the time. If you don't have Pre Check or CLEAR, you're looking at very long security wait times. Flying out of New Orleans is a pain due to the lack of direct flights. Almost everywhere is a connection. The new airport is entirely unnecessary, and it took them four additional years to build an interstate entrance for it! Not to mention the entire terminal that has been abandoned, which could have become a Southwest hub, but New Orleans is too small of a city for Southwest to entertain that thought. The airport resonates with the city, a total failure from a logistics and customer service perspective. The only positive I get is knowing I am leaving New Orleans and one day, I won't have to come back! Also, my photos are from 5am, the congestion is ALL Southwest airlines... good thing I wasn't flying with them.

A bit of an unexpected thing to say, but this airport is great. It's HUGE. I don't call that out because it's filled with stores, shops, etc. I just say it because you don't feel on top of every other passenger. There's a ton of room to navigate the floor, find seats in the lounges, navigate security, etc. It just works well.

If you want to wait while someone is waiting for thier flight at the gate you need to get a guest pass 24 hours before thier flight you have to call the airport to get it I didn't know so I sat and listen to the jazz band play

Very nice bright airport. Short walk from security to the gates for boarding. Beautiful and clean bathrooms. Cute gift shops and yummy restaurants to get a snack before your flight have a drink or just take something to go. ✌️