Los Gatos Ace Hardware - Hardware store in Los Gatos - 15300 Los Gatos Blvd, USA

Emilio at the paint counter took great care of us and was very patient and personable as well as professional and he even remembered our names after about a week of meeting him at the counter knowing he has had multiple days of work with many customers in between then revisiting the store. Good customer service and hopefully he gets recognition Very clean organized store but it is just a bit pricey but what's not these days... All around no complaints and props to Emilio 👍🤓

This is a hardware store with top notch service. There are so many helpful staff members on the floor ready to help you find the product you need to fix, paint, service or repair something in your home. When you walk down the aisle it’s not unusual for you to run across two staff members who will greet you and also ask you if you need any help. Not only are they ready to help, but they are super knowledgeable about the products and will even walk you to the isle where it is located. If you don’t need any large items like lumber that Home Depot has this is the store that has everything that you could find and get in and out of the store without walking down these long huge isles wasting your time. Ace Hardware has almost everything. Go check it out if you have never been there. It’s worth a visit.

Good selection and help. Only negative is they could not find me in computer as I didn't have my card. Records not updated and narrowed by store. My information is shared with Mountain View and Palo Alto store with no problem so your explanation means nothing to me. We went back, got a senior discount and met the manager who took care of returns and provided excellent service. I would now give them 5 stars!

Staff were friendly and helpful. They were able to locate my online order quickly and the line was not long.

I love this Ace hardware. Everyone is knowledgeable, friendly, and willing to help. I've never left there without getting what I went there to pick up. They carry up to date parts as well as hard to find older styles. I definitely recommend this ace hardware.

Friendly, polite, informative personnel. They were out of stock in a few items. They restock every Friday. Lots of small plants to choose from.

Just super helpful staff, and it's been that way for decades. They employ teens as well as knowledgeable adults, all of whom ask you if they can help whenever you look like you might need it. It's sometimes shocking at how helpful they are after shopping at understaffed big box stores. This is what you want a local hardware store to be like, and I buy stuff here I would otherwise save a couple bucks by ordering on Amazon because I like having them here and it's worth it.

I love this store! Great place to pick up hostess and entertaining gifts, love their towels and oven mitts, they have a huge selection of annual and perennial plants....my favorite shopping stop!