Lolita's Mexican Food - Mexican restaurant in Chula Vista - 413 Telegraph Canyon Rd, USA

I’m DONE with this Location, maybe even the chain itself. This is not the first time but maybe the 6th time and y’all got me FED UP. I ordered for takeout and I get all the way back home to find out my order is wrong, yet it’s correct on the receipt. FIRST I ordered a bean and cheese burrito that was legit the size of a hot pocket for $5.25. Then I ordered 5 rolled tacos with only sour cream and cheese for my daughter, came with no sour cream or cheese, just guacamole and she doesn’t like guacamole (yet). This isn’t the first time something like this has happened at this location , but it is the last at this location. Carne asada fries with no carne asada, orders the complete opposite from what I ordered etc. I know mistakes happen but this was not a mistake and I am sure. I loved this place 10 years ago, but its been like this since and I won’t be back at this location or any of the locations. I’ve had enough, y’all don’t deserve my business. I know that comes with a grain of salt with the customers you still have, but YOU ARE losing loyal customers. I’m going to Don Pedro’s from now, they get it right EVERY TIME. And y’all won’t do anything to make it right…..

The food is amazing. I had a carne asada taco and an adobada taco. I can't explain the surprise of how good it was. It's not to oily if at all and they are a good size for the price. The only small thing is the seating but when you try the food the seating didn't matter. I'm going to go again to try more food and I'll update.

The fries are not the same as they were before. They’re just not good. They definitely changed over the years. So disappointing. Also they mixed up our order and gave us fries instead of chips and we drove 10 min back to change them and unfortunately they couldn’t give us the chips

Not much to comment, I was in, with great expectations since got very good previous comments received. Yet, just another typical and standard mexican-american food stylish to go restaurant.

Cali burrito was horrible. The meat was super dry and the tortilla was not fully cooked. You guys need to put more sour cream or something because the overall taste of this burrito is DRY

Food is good but they only have 3 tables. So you basically have to take everything to go. I personally like to eat my food hot.

Bad customer service. I paid for super chips/asada and got home to find out I received the regular asada chips. Since I didn't call in the complaint on the same day (Friday evening very hard to get through) they didn't correct their mistake when I was placing a new order a few days later. I told them I tried calling and that I had pictures of the item and the receipt and they told me since I didn't do it the same day they didn't accept the complaint and/or their mistake. I was transferred to a Supervisor and he told me the same story. So I can make a mistake and it will be ignored if I allow a few days to go by? (That's their message) Bad customer service

The worst carne asada fries I’ve ever had. You would think that carne asada fries would be fail proof but I guess not. The fries were limp and had no golden color to them. Meaning that they were barely fried at all. Might as well give me the fries frozen right out of the bag. They only put avocado on the outside around the cheese to make it look like there was more underneath. Cheap mfkrs can’t even give you one good layer of avocado! Than the meat full of gristle. Absolutely disgusting! They need to up their game especially when we can get better food for cheaper pretty much anywhere else in town.