Logical Approach Engineering - Electrical engineer in Camarillo - 900 Calle Plano STE A, USA

My first meeting with LEA was on August 29, 2023. They initially came across as very professional and impressed me with their extensive list of qualifications and wide range of engineering capabilities. I decided to hire them immediately. Unfortunately, that was the last call I had with LEA until July 11, 2024. After our initial call, LEA was quick to take a $1,200 deposit from me to "launch a discovery effort." However, I did not receive a quote from them until September 2024. When the quote finally arrived, it was clear that it was intended to push me away, as it was nearly $100,000 for work that I had already managed externally for under $10,000 during the time LEA had been inactive. Communication with LEA was exceedingly poor; they were condescending in their emails (when they did bother to reply). They did not seem well-informed about the project details, and I found their understanding of the work required to be lacking. During my second and final call with LEA, I was lectured by an "engineer" who insisted that my design was unrealistic, stating, "not every screen is a magic iPhone app." When I pointed out that my supposedly "out of scope" design was already functioning on a simple Arduino, the engineer was left speechless, clearly unprepared to engage in any sort of technical discussion. Overall, LEA cost me $1,200, several months of development time, and delivered absolutely nothing — not a single deliverable or even a piece of useful advice. Additionally, they only accepted payment via check, refusing all forms of digital payment, which felt outdated and inconvenient. As a small business owner, I have worked with many exceptional companies and talented professionals, but my experience with LEA has been profoundly disappointing. I would not recommend them to anyone looking for reliable engineering services.