LA Dental IT - Computer support and services in Woodland Hills - 21800 W Oxnard St # 745, USA

We have a large dental practice in Santa Monica and as the office manager, the last thing I want to spend time on is fixing computers. We switched to LA Dental IT about 2 months ago. They are very attentive and proactive. I love the friendliness approach they have. Their website is easy to navigate through and I can easily create a ticket when IT issues come up. Their pricing is very fair and they actually do so much more than what they charge for. I appreciate that they are always available (even weekends). I highly recommend LA Dental IT to anyone in the dental field.

Having worked in numerous dental offices in the past, I've realized how important having a solid network system is to a successful practice. It was very important to me to have a solid foundation setup for my startup practice. The services I've received from LA Dental IT has been wonderful since the beginning, and the prices are very competitive compared to other IT companies in the dental field. Support is always there whenever I call. I am very happy to be working with this company.

Michael is one of those rare people that prioritizes honesty and logic. He has urged me time & again not to purchase or upgrade or spend money because my application didn’t require spending additional money. His opinion is golden & I no longer question his suggestions.

I brought my MacBook Pro for repair. I had to constantly call for status updates because they kept it for 9 weeks without calling me. I finally went in to get my MacBook and it still wasn't fully functional, not to mention the fact that they didn't pay attention to the specs of the MacBook and downgraded it. I took it back a week later and dropped it off. I informed them of the problem and advised that I would be out of town for a month. More than enough time to get the problem resolved. When I came back into town, I went in to get my MacBook only to be told it still was not ready. After another week of waiting, I told them I was coming to get the MacBook and that I needed a refund due to the fact that my MacBook still was not working properly after they had it for more than three months. When I walked in to the shop, they were taking the logic board out of another MBP and putting it into mine, or so I thought. They finished the repair and sent me out of the shop, still with a downgraded MBP (mine came with the i7 processor and I upgraded the RAM to 8GB when I purchased it; they sent me out of the shop with an i5 processor and 4GB of RAM). When I got home, I noticed that the MBP in my possession was really scratched and dented. My MBP has been in a case since the day I took it out of the box, so immediately I thought someone may have dropped my MBP a few times while working on it. I went back a week later and found that my MBP was still in their possession. The technician told me he didn't call me to let me know about the mixup because he had been out of the shop for a week (yeah, right). After expressing my displeasure with my experience, he starts pleading his case and referencing other clients who came to him and were satisfied, as if that was going to change my personal experience. He returned my MBP to me, still not working. He didn't even try to repair it. I got my refund and took my MBP to someone who actually knew what they were doing. Do not go to this place unless you don't care about your devices.

One of the most professional companies I have ever dealt with. Compare to my other IT company that provided IT for my Medical SPA they are way better, they got the job done with minimal investment, I truly appreciate their professionalism and fairness, I highly recommend them.

LA Dental IT has such a great team! Everyone is always so helpful and super responsive to any technical difficulties that come up!!