Krispy Kreme - Donut shop in Sandy - 48 W 10600 S, USA

I like this place because they regularly make the donuts on their counter fresh, and you can appreciate the moment or the process of making them. They have variety, although I would like many more options of filled donuts. Overall, I liked the place and the attention of the person who assisted me. They were very kind and patient while I decided on the flavor of the donut.

Well that dang “Hot” sign got me. Friendly staff and very quick with order. I do have the app and scored an extra dozen for $1. Those chocolate glazed are my favorite for these cold snowy days. Stop by…

Their Donuts are Unbeatable when they are HOT of the assembly line! They are Literally the GREATEST donuts 🍩 when Hot and Ready. They really only make them fresh each morning. You can get donuts all day but they are only hot a few times! They have lots of variety of donuts. Around different holidays, they do several specialty donuts which are amazing 👏 😋!

The drive thru experience was great. Stopped by to get a few donuts and the service was quick and the drive thru attendant was friendly and quick. He gave us our donuts PLUS 2 fresh glazed fresh out the fryer complimentary donuts! That was a sweet treat and will definitely be back at this location for their simple gesture of great customer service. Highly recommend this location.

Horrible experience! I'll start with the worst- a long black hair in my coffee, after drinking a few sips (my hair is blonde). This was my first time going to a Krispy Kreme and it will be the last. There was no one in line and it took 15 mins to get my order. No smile, no greeting. No lids for the hot coffee. The male employee who "helped" me said they were out of whipped cream, but then "found" some. I heard him say the same thing to the next person he helped, as well. The caramel and mocha lattes were like drinking a hot cup of water. The place was dirty. The bathroom was out of paper towels and when I informed the employee, he once again, said "we are out." I do NOT recommend this place.

We drove to the West Valley location today 12/12 because they were doing the buy a dozen get a dozen for $1 and upon our arrival at 7:45PM they tell us they are closed. I don't understand why Krispy Kreme has such terrible customer care. Where is quality control? Is this really how they manage their stores? The website states that hours are 'Open til 10' and why offer a coupon you don't intend to honor? What did you expect was going to happen when you ran the 12/12 promotion? It didn't state anything about "while supplies last" and why wouldn't you offer a coupon replacement for customers you couldn't service? If your app worked properly it would have saved me a 30 minute drive and a lot of frustration but the app has never worked correctly. Does Krispy Kreme not employ any IT staff? I see new locations being built all over but customer experience and quality control is almost completely non-existant now. What is the point to opening new stores when you can't supply the demand? I just can't imagine that Corporate would approve of the way these stores are being managed. There is so much more profit potential. Does your company not worry about Loss prevention? Who is your business manager Krispy Kreme? Someone really should be paying closer attention to the day to day operations of each and every one your stores.

I had place an online order for my daughter’s birthday. When I went to pick it up, they never made my order and didn’t even have the donuts available to fill what I had paid for! Do better. If you offer online ordering, the make sure you have the product there! Never going back.

Waited in line for almost 20 minutes to get a dozen glazed donuts that look and taste like they are days old.