Krispy Kreme - Donut shop in San Dimas - 1024 W Gladstone St, USA

Location: Okay, Parking: Okay, Service: needs work, Veterans Day Support: only to the 1st 500, Overall, I have used this place on a few Occasions when I do projects that require supporters that help make the event happen. A box of coffee and doughnuts at the start of the day is an early "Thank you" . Now how does Krappy Kremes feel about the hundreds of men and women who have gone above and beyond to help our nation? "We only feel 500 at each of our locations are worth out time..." WOw! Thank you for your service. 2 stars ...

Great donuts, great service and love the drive thruPrice, not so much. When did they get so expensive. About $11.50 for 6 donuts. I guess I should have gotten the full dozen for a few bucks more. Oh well. Definitely tasted fresh and hit the spot so still a happy camper. Will have to bring some friends or look for coupons on the next trip :) note: i still offered a couple bucks tip, but they wouldn’t accept it. Said they can’t. I respect that.

Weird Experience at San Dimas Krispy Kreme lead to a beautiful experience at the Donuts Club in San Dimas. What those employees were doing in the back while we waited, and the behavior, YIKES! So, I went to the Donut club only to remind myself of the beautiful memories growing up in San Dimas. My husband and I as young adults would buy all their raspberry filled Donuts! Go Donut club the Donuts were fresh and delicious as always. The young lady working their was so CLASSY! Krispy Kreme SORRY NO MORE!

The donuts here are amazing! Also the workers are very nice and respectful. I had ordered the wrong size (which was my fault) and the employee was nice and got it fixed.

customer service was not great at all didn't even feel welcomed to say to the least. donuts were stale and dry. they didn't even taste fresh at all. wouldn't doubt they were from the day before.

So cool in here, they have a machine where you can watch the donuts being made, and was even given a free hot donut!!! 😲🍩

Terrible operation management and hope the higher department can see this. My wife and I came there at 9:15pm on Friday National Donut Day and wait in the line in person even though I have Krispy Kreme App, the reason is that we just did full vaccination so we want to double check with the staff and choose the flavors of donuts we want for our kids in person. It’s windy and cold at that time, and suddenly a lady(guess she’s the manager)came out said that they’ll only let the people into the store by 9:45pm, but it was 9:43pm at that moment, they should put a sign or notification outside earlier about the time policy, or send someone to outside kept telling us about this at least 10 or 20 minutes earlier, I believe it will be better and reasonable. Outside and in front of the door there was a couple and then was my wife and I, so we are second group(lots of groups behind us), after 5 minutes (9:48pm), a young staff still opened the door and let the first couple in front of us get into but refused to let my wife and I also other people behind us get in. Another lady customer just behind us argued this to the staffs inside, but seemed staffs didn’t do anything for her from my observation. Since we’ve been there like almost 40 minutes, and we really want to get fresh donuts for our kids especially it’s Friday night. We decided to jump into the drive-thru because the staff told us we can purchase it from there before they close. After waiting another 30 minutes later in the car line, around 10:20ish, we get into the drive-thru of Krispy Kreme, but cars moved very and super slowly. Another 20 minutes later, we get to the menu and ordering section but no one speak to us via the speaker. Yes it’s CLOSED and no one came out to tell us or at least put a road cone ahead of the drive-thru to save people’s time, it’s common sense even my kids know it but no one in Krispy Kreme did it. Sadly to say it but from my experience regarding these 2 failures of having donuts, I’m confident to say that they don’t care about how their customers’ feelings, and apparently the operation management at this branch is terrible. Overall, we arrived there at 9:20pm in person in the line and left from the drive-thru around 11pm didn’t get any piece of donut, and our kids were disappointed at that night because they couldn’t enjoy their favorite Krispy Kreme.

Loved our Holiday tradition of Christmas Lighting and than having the BEST FRESHEST DONUTS in town!!! Also, treated the Sunday School children with a dozen of Holiday Assortment. Were they Happy and felt special!! The taste of fresh cream filled donuts with blue icing and sugar crystals and a dab of with and a penguin on top takes me away to a Holiday Wonderland!! I loved the sensation of the sugar crystals on my tongue and the whip on my lips!!!