Krispy Kreme - Donut shop in Tallahassee - 2590 N Monroe St, USA

We live in the Houston area and for some reason there is only one Krispy Kreme franchise in the whole entire city and it is nowhere near where we live or work. So we were excited to see this location so near the interstate when we were coming back from our Florida trip. That was the only thing extremely positive that we can say. The hot now light was on when we pulled up and associate working the counter was busy on her headset with a drive-up order. She motioned and spoke softly for us to wait just a minute while she completed the order at the window. When she finish she asked what she can do for us and I asked her if they participated in the free donut when the hot now light was on on the Marquis and she said the light's not on and I turned around and looked and she was correct it was not on, she was correct. I said it was on when we walked in and she said well it's not on now and I said well it was on when we came in the front door and she said well the other associate is cleaning the conveyor system so it's not on now. I swear I understand I said but we waited for you, as you were completing the drive-up order and she said well the light's not on now and I said never mind, it's not worth arguing over a free donut. And I asked if they were doing the Christmas special donuts and she said no we're not doing those, it was the day after Christmas incidentally. So disappointing for us, but we wanted to get some of the blueberry cake donuts and they didn't have any of those either. So not the best overall trip to this location.

I came in today for some hot donuts which are amazing but Denise the girl who waited on me was so very pleasant and even though very busy for only 1 employee she kept her cool pleasant smile and personality shining. I sure hope she knows she made my day better.

The strangest thing about this unit is that it's inconsistent. The dining room isn't open. The drive thru takes entirely too long when there is no one on front or back. I tipped once. That was a mistake 😂 it took longer! They debated what to do with that! The donuts are good but not always warm which was odd. Sometimes I'd get 3 donuts when I asked for only 2. Once I got a complelty free donut 🍩. It's tricky to find it because there's a tree that completely covers up the sign needs to be cut.

Yolanda and her manager Latoya took such great care of my group tonight. We got a dozen assorted and my two young girls were thrilled with their sweet treats. We're just passing through town but are very thankful for their store's hospitality. Thanks ladies!

This place had ladies that did not want to be working here. Talk about attitudes 😒 if you don't want to work with customers why pick a customer service job. They had an attitude the entire time. My mother is so sweet and they were all chick's with bad attitudes I DO NOT RECOMMEND YOU GO TO THIS LOCATION STAY AWAY BEWARE. What a waste if money spent where it was not deserved.

"I've got sunshi-i-i-ne... on a clou-ou-dy day". Seriously. When you see this light, it lets you know that everything's going to be okay. Even if there are spy balloons or even missiles flying overhead, biting into one Freshly Baked glazed donut makes it all good.

I love this Krispy Kreme location. I drive through Tallahassee regularly and always check to see if they have "hot ones". The people employed there are super servers!

Do not waste your time. The rudest employee I have ever encountered. Wouldn't scan my app for me to get my reward points told me she would not honor the birthday coupon. Her quote was " We aren't doing that today" would have gave zero stars if I could have.