9863 Middlebelt Rd, Romulus, MI 48174, United States
Geo Location
Lat long (42.2329505,-83.32677)
Knights InnRomulus/Detroit Metropolitan Airport - Featured Reviews (334)
Agree with all the other reviews. The hotel STINKS of pot. The tv didnt work. The bed is on a metal platform with springs that makes weird banging noises all night with even the smallest movement. There is no relief from the very loud jet planes that fly over all night. The place is super dirty. We slept fully clothed because it's just nasty. If it hadn't been so late and we had not prepaid on TripAdvisor we would have gone elsewhere and we lamented that we were pretty sure the two hotels next door had no vacancies for the night. We actually debated - for real - just sleeping in the car in the parking lot. You get a really thin sheet that may or may not have seen three other guests before it gets washed and a thin throw for a blanket. The heater air conditioner is super loud and will go off and on about fifty times and is deafening so good luck sleeping. We had to unplug it. The condition of the property is extremely poor. I cant believe the health department has not condemned it. Look at the pictures I took of our room that were taken. I suspect you can easily score any kind of illicit drug in the parking lot by the drifters hanging around walking around the cars - definitely dont leave any valuables in your car. If you stay here, call your loved ones and tell them where you are before you check in so they can know where to start the search in the morning. Shame on TripAdvisor for suggesting this in any option and not showing this is truly a one star or lower place to stay. The only four stars deserved is for the photographer who took the hotel website pictures as he has some pretty mad editing and photoshop skills.
Have stayed here a lot. New updates are nice, but new beds are horribly uncomfortable. They have changed breakfast to be less than advertised and had to ask for it to be put out.
We booked a room at this hotel because we were catching an early flight. We found the rooms to be grossly sub-par, in desperate need of repair. They were somewhat clean; however, we were sent to three separate rooms before we were able to get a room with 1) TV with a remote, 2) a room with a working air conditioner, 3) a room with a TV that wasn't all static. We were moved three times. The firsts time, when I complained about the air conditioning not working, the desk clerk told me to find the reset button for the cord as "sometimes it shorts out." Still no air conditioning. AND no remote for the TV. When I asked where the remote was, I was told that "this room does not come with a remote control." Huh?? So we moved to another room. This time, I got the A/C to work by pushing on the restart button on cord by electrical outlet. The casing for that was broken and scary to push. But we now had a remote, but no TV channels. Just static. I called front desk and was told I had to program the TV. Desk clerk came to the room and said that the TV was broken, that they were aware of this. Again...huh?? Why put us in a room with a broken TV when I just was moved as we had no remote to power the TV. So were moved to a third room. This one had a TV that was on, but later in the night I found out that I could not turn off the TV. Or control the volume. Remote did not work. TV was just "on." The floors in this room were vinyl plank, and it seemed as though the flooring was placed down on top of bubble wrap. My husband walked across to go to the bathroom and I am sure the neighbors heard his steps. The bedding consisted of a very lightweight top sheet and a lighter weight "throw." No other blankets or spread. We turned off the A/C but we froze all night. Heater did not work. And woke up every time one of us walked to the bathroom. The lamp with outlets between the beds on the end table turned on, but the outlets were busted and a fire hazard. Broken bits of plastic on the table, with no way to use the outlets for phone charger. ||We did not sleep much at all, but got up early and went to the airport. Better to snooze in a chair upright than to stay in the joke of a room. DO NOT STAY HERE. Seriously. If I could give negative stars in the review I would. Horrible experience. And I saw not one, but three rooms. And all were is the same dysfunctional, neglected state. Pay a few bucks more and stay elsewhere.
Positive: Close to airport Negative: Heat was not on in room on arrival. Coffee pot did not work.Shuttle driver couldn't lift bags into van,medical reasons. Driver stated she had not eaten in 3days.Driver was not well kept. Felt sorry for her. Could've passed for a homeless person. Negative: ""
I've stayed in a lot of hotels before, but this one tops the list for the dirtiest one ever!||The check in lady had a sign on the front window - be back in 25 mins. She was standing in the hallway socializing with another guest while we were waiting to check in with small children.||The rooms were beyond filthy - it was clear it had not been cleaned properly. The bedside drawer had cut fingernails in it. Our bed sheets had hair and what looked like a blood stain on the sheets. The bed appeared like it had been slept in, and then made without changing the sheets. When we looked at the mattress, it was full of stains. The room also had a terrible smell to it.||Breakfast....where do I even start about this. NOT at all what the picture appears. No fruit, no yogurt not even any juice for the kids. Im sure if the health unit was to see the conditions of the room, they would shut it down. I would never ever stay here again. ||The driver that took us to/from the airport was very friendly.
RUN! I reserved a room for my daughter, son-in-law and their kids for the night at this hotel via Booking.com. Upon arrival to the property, the front desk agent was sitting outside smoking and drinking with other hotel guests and my daughter didn't even realize who she was. There was a guest in the front lobby tweaking and trying to get in touch with their coke dealer. When they got to the room they were given, it was dirty, smelled, and the A/C didn't work so they were given a second room which was even worse. There were pubic hairs in one of the beds, multiple hairs in the second bed, a soft spot in the floor, hair on the closed toilet seat and hair in the tub. In total they were there for less than an hour. It took me 3 days to be able to speak with a manager, who was of no help with a refund. The manager Jennifer was quite rude on the phone and told me I needed to contact Booking.com for my refund. The first time I contacted Booking.com, the person I spoke with was quite helpful and contacted the property recommending a refund. I was told to give them 5 business days for a refund. When I called today to follow up, Booking.com has yet to hear back from the property and of course, the manager is unavailable. DO NOT STAY HERE!! GROSS, GROSS, GROSS!!
Waited for an hour at the airport called and asked where they were and all they could tell us was they were there. called back 6 other subsequent times and no one would even answer the phone. we ended up getting a metro car to take us back ask the guy at the desk to reimburse us the cost and he just said no, he wouldn't even entertain the thought of splitting the cost. |Their "FREE" parking cost $9 a day.|The hotel smells like the inside of a 30 year old bong, heavy pot smell the whole night
Great location and decent building, it just needs better pricing and/OR better customer service especially better cleaning.
Frequently asked questions About Knights InnRomulus/Detroit Metropolitan Airport
Where is Knights InnRomulus/Detroit Metropolitan Airport Located ?
Knights InnRomulus/Detroit Metropolitan Airport Located in Romulus of 9863 Middlebelt Rd. The complete address is 9863 Middlebelt Rd, Romulus, MI 48174, United States.
Can I get the contact No of 'Knights InnRomulus/Detroit Metropolitan Airport' ?
Yes you can contact over this +1 734-946-8808 no.
Is there any website for 'Knights InnRomulus/Detroit Metropolitan Airport' ?
Yes you can connect Knights InnRomulus/Detroit Metropolitan Airport with their website http://www.wyndham.com/ .
If you have a flight out of DTW I highly recommend this hotel. We have stayed here 1/2 dozen times the last few years and have never been disappointed. The facility is clean and well maintained. Most recently we had a very early flight and weren't ab
A great location with plenty of amenities, including a full service restaurant with some of the best chicken and pancakes I've had! Besides the air conditioner being a little busted, and the low water pressure of the shower, the room was great. The b
Embassy Suites is one of my favorite places to stay no matter where they are. This one was nice. The free breakfast is always good with made to order omelets and pancakes. You can get scrambled eggs already made and thereâs usually a good choice o
We got 2 rooms for our party. Both rooms were clean and up to date. Front desk guy when we checked in was super sweet and the other staff we encountered were all friendly, "Hi, how are you? Have a good day." The breakfast was the typical carby stuf
Floors were filthy inside. Mud tracked in, carpets on second floor needed vacuuming. Elevators had not been cleaned in sometime. Ceiling in room was peeling near door. Space heater ran off and on, carpets were stained inside our room and worn. At le
I love smokers alley. I live it the neighborhood so I come often. The store is always spotless and smells nice. They have a big selection of things idk what most of it is. I just like the candles and snacks. When I do smoke I get my white owls here.
I want to thank Romulus Flowers & Gifts SOO much! They helped us with a prank for a lost bet on my brother Mitch. He was dressed in an embarrassing Donald Duck costume and had to stop by and pick up 'daisies' from Romulus Flowers. Michelle the owne
So sad they will be closing at the end of this month! 36 years plus! Such an amazing atmosphere that you can't recreate or buy! No matter the money. Absolutely stunning good food, great people and best places ever! Again so sad they are closing, and
This 5 star review is based on the customer service I received from the salesperson Baneen. I originally came to the store to ask shipping questions but she was so knowledgeable about T-mobile network, deals and their items that I ended up purchasing