Kimpton Brice Hotel - Hotel in Savannah - 601 E Bay St, USA

I really enjoyed my stay at the Kimpton Brice this past weekend. Right off the bat, the valet and the ladies at the front desk were warm and welcoming! It was a busy weekend at the Kimpton, and the staff really handed it well and with smiles on their faces. Special shout out to Ebony at the front desk, who was kind and great at her job! Also loved the complimentary evening wine hour. It was the perfect way to wind down after long days walking around Savannah! Great touch that will definitely keep me coming back again and again!! The only "downside" is that this hotel is somewhat further away from all the happenings of Savannah. However, it's more quiet which is nice!

The minute we walked in, we knew we were at the right place. The location can’t be beat. We had our Frenchie with us and they are probably the best Pet Friendly hotel we’ve ever been. Jasmin, you are a GEM and I hope that Kimpton Brice realizes how special you are. Thank you for the time and recommendations that you made to us while here. Our accommodations were AWESOME! Request a Kurig and one will be placed in your room for you along with Cups and Pods. I loved being able to have a cup of coffee first thing in the morning. There is a beautiful area downstairs that is so chic and chill. It was cold, but we were able to cozy up to an area that had an electric Fireplace. NICE! Up the street is the Pirate House which is one of our favorites places to dine. Also a must for Breakfast is Huey’s on the Water. Their Crabcake Benedict and their Beignet’s are to die for….our stay came to a close way to soon, but we love Savannah and from now on, it’s the Kimpton Brice for us!

We didn’t have a satisfactory stay here. The main issues: noisy room, cold shower on one morning, disinterested service and dogs. We were on a ground floor suite. The window in the bedroom faces the street and you can imagine the lack of privacy. To be fair, the window looks like it is quadruple glazed with noise proof glass. You can constantly hear the dull thudding of cars driving by, but not much else. The main issues with noise come from paper thin walls, and the never ending noise from suitcases, people, dogs and doors closing from outside the room. We could literally hear word for word the people in the room next door. Awful - don’t stay here if you value your sleep and peace. We were disappointed then when the shower ran out of hot water half way through our first shower. We had to repeatedly ask for bedding for the sofa bed over 1.5 hours. The staff on the desk are friendly, but seemingly disinterested in actually taking ownership of making reasonable requests happen. This hotel is ‘dog friendly’ so much so that it felt like every second guest had one or more dogs. Our room had dog hairs everywhere particularly in the sofa and on the floor. There were dogs in the bar / restaurant. Is this a hotel or a kennel? I have never seen anything like it! Minor annoyances: there are no coffee or tea making facilities in the room. You have to go for a walk to the reception in the morning to get a coffee. Too bad if you just want to chill out in bed with a hot drink. Too bad if in the afternoon or evening if you want a cup of tea. The vanity is not actually in the bathroom, it was in the hallway between the living room and the bedroom. So you go to the toilet and you have to touch door handles etc before you can actually wash your hands?!

Beware, this hotel is pet friendly. When we checked in, there was a dog barking its head off in the room next door. We asked to be moved, but they didn't have any of the same room type available, and they basically told us that there are noisy dogs throughout the hotel so it probably wouldn't be much better anyways! Luckily, the dog eventually stopped barking late that night, but it made for a poor night of sleep. Also, the hotel says it was recently renovated, but it still looks run down. If I go back to Savannah, I'll definitely stay at the JW Marriott instead. It looks like a much nicer hotel.

Do not stay here! Pulled back the covers at 11:00 at night and the sheets were FILTHY with dirt, specks of blood, and long strands of hair. Absolutely gross!! Called the front desk and was told there was no one to change our sheets but she would send some up. A half hour later I called the front desk and received an apology because she was busy. I was then told they didn't have any sheets!! but could give us a different room and would send someone up. After waiting a half hour later we packed everything up and went to the front desk. We were told there wasn't anyone who could help transfer our luggage to the new room so we carried it ourselves at 12:30 am. When we got in the new room we found a dirty damp washcloth on the bathroom counter. In the morning we spoke to the manager who was not interested in the events, was rude and short, was hesitant to comp our night and refused to do anything for our second night. She has absolutely no customer service skills and obviously is incapable of mitigating hotel failures. This is a pricey boutique hotel without any customer amenities and accommodations are far below the quality of Hampton Inn.

I'm not even sure where to begin. I cannot imagine for the life of me how this is considered a 4 star hotel. Upon entry the smell was absolutely disgusting. I should've ran then. I proceeded to the front desk where it took more time than needed to check in because the front desk agent was yelling to her co worker from a different room, answering the phone and assisting other guest while attempting to check me in. Finally we get in our room. Unkempt to say the least. Just straight up dirty and disgusting. Hairs and a bug in the bed. Torn sheets. The shower had mold. I couldn't imagine sleeping there. I go down to the front desk to explain what happened. Tried to show pictures to the lady who checked us in. She said "I don't wanna see that". We politely grabbed our bags and let our travel agent do the rest. Ended up at The Perry Lane Hotel. Worth every penny!

The people were lovely. The hotel was better than expected. The room was huge and the bathroom was beautiful. Wanda at the reception area was able to resolve a booking error and made us feel welcome from the very onset of our visit. Dogs were plentiful and welcomed. I am grateful for Bring Fido for helping me find this gem. I absolutely will be staying here again.

Rooms are small but modern and well appointed. Air conditioner cannot go below 67 just fyi for those who like it a bit cooler. The fruit infused water in the lobby was excellent and the restaurant onsite was fantastic. If you're here during the cooler months you should know that the pool is not heated. No coffee makers in the room and they are available by request and when available. Don't hold your breath if this is something you want. Free coffee in the lobby in the AM though.