Kenect - Software company in Pleasant Grove - 1221 Valley Grove Way #400, USA

I had an outstanding experience with Steven Lizarazo from Kenect! Steven's guidance was invaluable in helping our multiple dealerships throughout the regions integrate Kenect seamlessly with our existing systems. Thanks to his support, we've seen a significant increase in our customer engagement and review generation. Steven's professionalism and dedication to ensuring our success have truly made a difference. I highly recommend Kenect, and especially Steven, for any dealership looking to improve their customer communication and online reputation!

Great Customer Service! The team they have is very knowledgeable and has helped us anytime we have needed it! It truly is such a great service, we use it daily. Really enjoy being able to quickly communicate with all of our customers. Kenect makes it so easy to do so many things all in. I feel it has made our day to day so much easier. I highly recommend Kenect to anyone wanting to improve there business on the back end, has truly saved us so much time! And we love using Kenect!

I had the pleasure of working with Denise, a member of the Customer Success Team, and would like to express my sincere gratitude for her assistance. She listened to my concerns and went through the platform and was able to guide me through the process and resolve my concerns. Excellent customer service.

Shout out to Kayla and Annika over at Kenect. They got our dealership set up and rolling quickly with great training and excellent support. Highly recommend this company from one dealership or business to another. Watch out for Toby tho!

I wouldn't trust this company. They nickel and dime you and charge for EVERY LITTLE THING! They have raised my price 20% the past two years. A mandatory $528 increase was just applied to my invoice without any notice. No one will take it off so I am cancelling and will just dispute the charge. I encourage you all to do the same. I have disputed charges with them before and have had them removed from my card. I encourage anyone else to do the same if they pull the we are going to "hold you to contract."

Cassandra is awesome! She’s extremely helpful and truly takes the time to understand her clients needs. Appreciate all that she does and the level of service she has always provided!

Kenect has been a great platform for our business. It has consolidated a lot of daily tasks all into one spot helping streamline our processes. Kayla our account manager has been awesome! She is always reaching out to ensure we are doing well and helping us with everything we need! Highly recommend!

For the past two years, my business has relied on Kenect as our primary texting platform, and it has consistently exceeded our expectations. One of the standout features we've appreciated is its review integration, which allows us to manage and respond to our reviews directly within the Kenect interface. This has saved us time and effort. Kenect offers a range of other functionalities that have been instrumental in our day-to-day operations. The web chat feature has been invaluable for providing quick and efficient customer support, allowing us to address inquiries in real-time and enhance customer satisfaction. Additionally, the broadcast messaging capability has proven to be a powerful tool for reaching our audience with timely updates and promotions. What truly sets Kenect apart, however, is its exceptional customer service. The representatives I've interacted (Deanne and Jake) with have gone above and beyond to assist us with any queries or concerns. Their knowledge and responsiveness have made the overall experience with Kenect not only functional but genuinely enjoyable. I strongly recommend Kenect to any business looking to streamline their communication channels and elevate their customer engagement!