KanaiTek - Software company in Vancouver - 8221 NE Hazel Dell Ave #102, USA

I have worked with Randy for the past 8 years. the program we used for dispatching and scheduling took the task to a whole different level. What use to take HOURS to do scheduling went to minutes. Being able to see the schedule on your phone, tablet, or PC was a blessing. We went from roughly 15 pages of a schedule each employee to 3-4 if printing it out. Going to a paperless schedule/drivers logs saved everyone time and paper. Thank you Randy and KanaiTek for all you have done to advance our technology, processing, and piece of mind!!!

Randy Has made our dispatch system a joy to work with. We struggled with customer service with our last provider, to the point that we dropped them. Randy answers the phone every time, or calls back in under an hour ready to help and addresses issues immediately, with an in-depth description of his solution.

Several years ago we had engaged with a web development firm to redo our website. Unfortunately, it was a disaster. Broken links, pages that wouldn’t load, Flash video that wouldn’t work etc. I could never get in touch with them to fix it. Voicemails would go days without answer. That was the end of that. As you probably know, finding a proper software developer can take a little patience. I spent considerable time researching other firms. I was well rewarded when I found KaniTek. They are a full service design and hosting company that has performed very well for me on several different projects; from a new website to a custom designed CRM portal including a GPS vehicle tracking program. Working with Randy at KanaiTek couldn’t be easier. He is a bright and passionate individual that has an aptitude for just about anything. He clearly understands my business and vision, and attacks the projects with the tenacity that I expect from a custom software engineer. Their customer service after the sale is excellent. When I need to speak with him, he always picks up the phone. He realizes the value of a customer and ALWAYS puts them first.