JPC Computers - Computer repair service in Marysville - 6610 101st Pl NE, USA

This is the most honest guy I think I've talked to in a long time. He Walked me through everything that was wrong with the pc and reassured me that he can fix it. Very reasonable price, very reasonable price. And I haven't had a problem since I too it there and I can game without any problems now. I trust the guy and you will be very happy with your results from John. It's now 7/1/2024 and it still runs like gold

My experience with John’s PC has been frustrating and disappointing. They did about $400 in repairs to my laptop and had it for over two months, but I was patient. Near the end I started calling regularly to move things along. After finally getting it back, I found that one issue was not resolved (screen keeps fading out to solid gray). I emailed John right away along with a picture. No response after a week so I emailed again. A couple days later I called and talked to Diane who said she would give him a message to call me. Three weeks later still no response so I emailed a third time. Another month has now passed and it’s obvious they don’t intend to get back to me. Very poor customer service. Laurie Johnson

The professionalism, expertise, and promptness I experienced when I took my broken MacBook to John was exceptional. He quickly confirmed the problem and let me know how it was affecting my computer, and talked me through what the repair process would look like. He was honest and direct about the cost based on the parts he could source, and he helped me make the decision to call it a loss instead of moving forward with a costly repair. When dropping off my computer, I appreciated the friendliness and thoroughness of the check in process with Diana, and when picking it up I was impressed by the how well-organized John’s workshop was and how professional the business side of things was run. I would recommend this business to anyone seeking computer repair, regardless of brand or operating system—definitely come here first over the Apple store if you have a Mac.

excellent computer repair shop, reasonable rates, honest, great turn over time. I highly reccomend!

I was having issues with my laptop turning on they had it fixed in 10 minutes vary nice guys

Called into the first time to ask about AIO options for my computer because I was looking to upgrade. The person I was talking to did not know what I was asking for whatever reason was asking about "cord size"when that wasn't even relevant to what I was looking for. I wouldn't even come near this company for any help on my computer.

Currently 4 stars, will update if the service ends up worth it. My only issue so far is that they had a huge problem communicating progress, if you quote a date something should be done by i expect an update by that date at the least as its professional to do so, will give it a few days to see how my fixed pc runs

Finally my laptop is working great! I had a very good experience with John's PC when I brought my not very good HP laptop (that I didn't want to give up) and my son's Apple laptop. They were amazing. The decisions were explained in a way I could understand and their integrity was exceptional. They could have told me our laptops absolutely needed to be replaced (and they probably should be) but we aren't ready and they helped up tremendously. I'm very grateful to have had such a great experience.