JIN Technologies Inc. - Consultant in Cinnaminson - 101 US-130 #6, USA

We called this company on a Saturday morning around 11am to get our oven looked at because they offered same day service and it was pertinent since my parents are elderly. We were given an arrival window between 1 and 5pm. I got a call from a gentleman at 2pm and he asked if we could schedule the following Tuesday and I explained we would like service the same day if possible. The lady quoted us a $159 service charge, waived if we get the repairs. I called the company back around 4 to see if someone was still coming since he told me within an hour of 2pm. Shortly after I called, 2 gentleman showed up and asked if it was the range or the oven? Once we said the oven, he opened the oven door and said the price would be $500. He then said it would be cheaper if we paid in cash because of credit card fees and "etcetera". I then asked if that came with a warranty and he said 90 days. I asked about a discount for elders and he said oh it doesn't matter. I only asked because again, my parents are in their 80s and on fixed income. They convinced my Mom of the price and the repairs were made. They were making little remarks and comments throughout their visit and to not upset my Mom, I kept quiet. I would not recommend this company or maybe they need more professional and empathetic repairmen that don't speak disrespectfully in their customer's kitchen. The overall experience could have been more pleasant if they had good rapport with their customers and not be so...I won't say the word.

Nobody showed up ! The window was from 1 to 4 ,they called about 230 said they didn't forget me and would be late, never called again and didn't show up . I took the day off 😞