JFK Rockaways Inn / Downtown Far Rockaway Hotel - Hotel in Far Rockaway - 10-25 Beach 21st St, USA

My room was very nice. We had plenty of room to move around and be comfortable. The downside was no coffee maker and no coffee in the lobby. That was an inconvenience to me. I knew about the $100 cash deposit and the full amount was refunded to me at checkout. The neighborhood is not that great, as other reviews state. That didn’t really matter to us as we drove everywhere. The beach is a 7 minute drive. We weren’t there for the beach so that was fine for us, but may not be for others. It’s not that hard to look at a map and know it’s not on the beach!! Parking. Ugh! They don’t have very many parking spots. We were still able to get parking even coming back in the middle of the night. However, and not the hotels fault, someone blocked me in! I had to be somewhere by 9:00 and we couldn’t find the owner to the car blocking me in! They were great about it and said they were having it towed. Signs are clearly written to not block anyone in or be towed. I got out, but not without damage to my car and theirs! At that point I didn’t have time to wait for a tow so… maybe think about not blocking people in if you don’t want your car damaged! Hate to sound like that but I paid a lot of money for my destination and I wasn’t missing it! Nobody blocked us in the rest of the stay and the hotel was great about it.

Honestly not very picky when it comes to hotels and I can honestly say this hotel has the potential to be a very good hotel for its price and even more. It’s very nice our only complaint was the staff members. The front desk girl is very rude, we asked for towels and was told there are none when we pressed the issue more we saw her open a big door full of towels so it makes her look very rude, also she was sleeping in the main lobby on the couch, which makes customers uncomfortable to ask for help. she would also ignore the phone calls as we watched her silence one of our calls by having to walk all the way down stairs just to see her ignoring the call. We also heard her talking bad and profile us in Spanish not knowing we’re hispanic. I honestly would love to stay in this hotel and am sure a lot of people would love it cause it is very nice the only issue is the attitudes of staff. They were not helpful what’s so ever when asked for a ice bucket we were told no, but there’s a ice machine. Also I noticed some rooms have microwaves but some rooms don’t when asked for one we were told no and that they don’t have microwaves in the hotel while a neighbor showed us there’s. They don’t answer the phone nor stay in the lobby we were locked out for a whole hour before being able to get in our room. We decided to leave to a different hotel after that because honestly the customer service was not welcoming, I recommend not going to this hotel for now until they replace some of the staff with happier people who are less rude, more inviting and welcoming. And helpfulness wouldn’t hurt. Front desk staff and amenities is my only complaint. Also beware of them taking your deposit if you do so much as stain a towel with a little bit of juice or makeup. Didn’t happen to us cause we made sure to be polite the whole time but I seen it happen which is why we made sure to be friendly and polite the whole time. If they don’t like you be carful it’s like walking on eggshells.

The room was very nice and clean. (Minus carpet which had various stains and was very dirty) The bed super comfy. Bathroom nice and clean with pleasant smelling shampoo and conditioner. We watched lots of good movies on the large tv. Many food options were nearby. Neighborhood doesn't feel safe at night.

(1) very bad handling from reception staff girl (2) I arrived 3 hours before check in and after one hour they asked me to pay extra 50 dollars for early check in in spite there was a vacant room and I payed it ( this is not happening in any hotel). (3) room was unclean and no daily room services. (4) no coffee no water nor tea. (5) i could not sleep because of the noise till 4 am. (6) they refuse to allow for 3 h late check out and asked for extra money. (7) this hotel is the worst hotel i have ever seen

Not in the best area. Rooms are clean and staff are helpful during the day but sleep and don't answer the phone over night so I had to walk down for service. No large bath towels, no hair dryer in the room. I was staying because my flight through JFK was canceled so I needed to hand wash some of my clothes and then wasn't able to dry them. Of course, if I broke or stole something I would be charged but if they don't have all of the amenities a hotel is supposed to have they still get to charge full price...

Ok. I stayed 4 nights here. I have not encountered any of the things the other reviews even mentioned. The front desk people where extremely friendly and when I asked for more towels they where brought to me in minutes. They is a nice electric fire place in the meeting area and coffee and tea free of charge. They even had a microwave to heat up my soup. The room was extremely updated. Extremely small but I'm not there to live,just sleep. The bathroom was very clean and really nice. I did not see one bug when I was there. My only complaint would be the smell of pot in the entrance. But like most hotels some smell like cigarettes some have the pot smell. The one thing I did like was the direct TV and free wifi. They had all the channels. And free parking. The front desk was on watch patrol for my car. The area is under construction and looks like it's being cleaned up. I would stay again it's close enough to the airport and the price is amazing. Under 100 a night to stay. It's a steel.

Cheaters, cheaters, cheaters, cheaters!!! Wish I never stayed there. It's 11 in the morning and i'm writing a complain. First they charged us 100 dollars in cash as security. Then during checkout they deducted 30 dollars for stained towels. We did not stain those towels, first they didn't check the towels, 2 they charged us for that. The supervisor wasn't available to talk. Please don't go there, and if you do make sure you check everything. Or they will loot you too, Horrible place.

Everything was great. Front desk attendant was very pleasant. It's a newer hotel (~2 months as I post this) and they're still working out a few things, but nothing crazy. It's clean and comfortable with decent free breakfast. Rooms are small, but it's NY. The property is definitely not as close to the airport as I would have liked, but that has nothing to do with the quality of the hotel. I'd stay here again.