Jays Thai Food - Thai restaurant in Marion - 1500 S Western Ave, USA

We had a good time at Jays Thai Food tonight. The food was pretty good. We had a large group. The service was okay. The food was a little slow in coming out. They even forgot an order for one of the people from our group. He had to go to the counter to remind them about his order. The waitress apologized and offered him a ten percent discount on his food.

We waited over an hour to eat “pad-se-ew” and “fried rice”. We actually didn’t initially order these dishes as we wanted some Pad Thai. They ran out of the noodles. Because we weren’t able to get what we initially wanted, they offered some free appetizers. We chose the chicken spring rolls, as they told us it was the most popular. These were not seasoned and tasted like fried yesterdays leftover materials After over 50 minutes of putting in our initial order, we finally got our food. My Pad Se Ew tasted like someone dumped soy sauce and sugar on top of some noodles. Imagine if someone who never tasted Thai food in their life was asked to cook this dish, this is exactly how it tasted. My wife order a spicy fried rice, what we got was a soggy rice dish with some vegetables. I’ve never seen fried rice come out looking like a risotto at a Thai restaurant before. I’m hoping this isn’t normal for this restaurant as it’s gotten great reviews. We had a TERRIBLE experience but hopefully they get their act together as I would love a good Thai place close to my house.

My wife and I are what you call pepper heads so I ordered the hottest version of the food we ate. Most restaurants claim that their hottest is hot but it never is. Kudos to Jays Thai Food for making a truly hot dish. Thank you! Thank you! Thank you!

Do not excuse me of not paying!!!! We ordered to go and my family paid close to $90! Pad Thai didn’t taste traditional Round carrots piled on top Pad Thai and Fried rice tasted fishy Medium spice tasted sweet no kick at all No limes!

Should have read the reviews before ordering the z ew. Z ewwww is correct. I’ve had had pad se ew that taste like just way to much tamarind, maybe ketchup, idk it wasn’t good. The spice is perfect, but the sauce taste like someone without taste buds made it. Before you think I’m being judgmental. Look at my reviews of all the Thai places I goto and eat. The Tom kha was good, the shrimp in a spring roll wrapper, good also. Very friendly service.

Went here for my friends birthday. Our food was good, her mild dish was a little hotter than usual, but it was still good and we enjoyed it. The poor waitress was by herself on a friday night and us both being in the food industry for long amounts of time we definitely felt for her. Hopefully she gets some help soon!

Went for lunch and the food was delicious. Fresh ingredients and the server was very knowledgeable about the dishes. The prices were not bad at all. They also sell Boba Tea drinks as well as other tea drinks.

Good food, good service. I had to give them three stars cause the only problem is no one ever knows when they'll be open. It was a miracle I got to eat here, cause I've been trying to catch them to be open for ten months, now finally I got in. Try harder Jay.