Jason's Deli - Restaurant in Lakeway - 1504 Ranch Rd 620 S, USA

Food is always consistently good. We always enjoy the swirl ice cream, but sometimes the machine is not working (enough for me to mention it). I appreciate that this Lakeway location has a drive-thru.

We ordered on line, they added in delivery fee, I guess not free any longer for over $25, and gave a good tip. Order was missing an item- they said I can come pick it up, they do not bring it back. We are less than 10 minutes from location. They wanted to give me .99 cents for the chips. I will not order from them again.

Great chili, NO beans (as it should be). While sandwiches are pricey, the fillings are generous. Love the salad bar. If you fill up the to go container, you can squeeze out at least 2 meals. Love their cranberry oatmeal walnut cookie!

This is the best Jason’s Deli in Austin. I eat here every Sunday with my church friends. The service, food and atmosphere, compared to other stores, is unparalleled.

This location is a nice addition to Lakeway. The food is good and the staff is awesome. Definitely adding to my lunch list.

1/2024 update: Yay, restroom smell improved (thank you, mgmt, for responding!) - added a star! My elderly mom continues with her request to visit Jason's, as she loves the soup and ice cream! I feel torn every visit: either an order is incorrect, or I frown because of the higher cost vs another place when we alternate visits, or we get crumbs of chips (as though from the bottom of the bag), or the booths mom would want (away from drafts) are not cleared; but thankfully, the negative wasn't the restroom this time... It's hard to admit, but there "always" seems to be something "negative" when we visit Jason's (and that saddens me - I wish it wasn't this way). I *must* say, a consistent POSITIVE is this one worker there - I need to learn her name: She primarily speaks Spanish, she refills the salad bar, she delivers food to tables, she's always so pleasant and friendly! I practice my Spanish speaking with her - she's awesome, always! She's literally my favorite aspect of all visits to this Jason's Deli! If I could direct my tip to my favorite employee, it would be to her, just saying. Additional info - Mom & I both got cups of lobster bisque this visit: We collected the lobster bits from both of our cups and didn't even fill 1 soup spoon! Maybe there was a piece or 2 more, because I suggested we do this after a few spoonfuls as she commented on how much potato and corn was in it ("where's the lobster?"). 11/2023 update: been only 1x this month. Must say, I'm happier with the other place we now go more often, but we went to Jason's for a change of pace. Tonight, Trey saved the day (thanks Trey!), correcting 1 of our orders. Getting our order wrong has become consistent - I think we're at 3 consecutive visits. I'm attaching a pic of Amy's Turkey-O. I was really surprised (disappointed) at it's size for the cost. Lobster chowder: good flavor; a good order if you enjoy corn and potatoes. Yay for the ice cream machine to be working! The most horrific part of our visit was the restroom! I would choose an overfilled port-a-potty in direct sun in the heat of a Texas summer before using this restroom again...no joke! 10/2023 update: been 2x since the review (at end). Didn't want to update the time before because of one bad experience (thinking it was a fluke). However, I am updating this time because the star rating needs to be lowered: 2/2 of negative experiences in the past 4-5 weeks. Previous time, our food sat so long that hot sandwiches were cold; it wasn't busy. Ice cream machine wasn't working (things happen, we understand). This time: ordered something different, but hold/no tomatoes (I'm allergic). Not only did it come with tomatoes, but first they just pulled them off. Hello, I would've done that myself; an allergy is an allergy! Seriously SMH at the retaliation... potato chips crumbs! Geez, it was almost like saying "we don't care about your allergy, you should've picked them off yourself. Because you complained, here, have the crumbs!' Mom's order came out cold, but we didn't dare say anything. Conversation was hard with a lot of cackling and loud voices from the kitchen area. At least she got her ice cream. If my mom didn't like this place so much, I wouldn't return. The one consistent bright spot: a salad refiller person who is Spanish speaking - she is always so pleasant and has a beautiful smile. Previous review: Consistently good, and one of my mom's regular places. Most recent visit was lacking cleanliness: only 1 vacant booth table was clean (only 2 other booths had patrons). It was noticed especially when we heard cackling/carrying on at the register - no one ordering, and 2 people just standing there. Sure, it may not be that person's "job," but it doesn't take much effort for them to wipe a few tables when nothing's happening at the register?

Love to bring my daughter here. It’s our place to come for daddy/daughter night. Best salad bar and cones! Anne gave wonderful customer service.

Yum. It felt like home.