Jamba - Juice shop in Newport Beach - 4341 MacArthur Blvd #A, USA

Smoothies are always really good here and they also offer soy protein which is super convenient for the dairy free peeps. This location also has tons of outdoor seating.

First time trying this place and was disappointed. I got 3 drinks and a sandwich. Of the drinks was kids size aloha pineapple, the cashier put banana strawberry instead and said I am doing it for the size purpose I didn’t like it but after confirming that they won’t make a mistake I agreed. For every cup I ordered she asked me 3-4 time, “sorry what size?”, she was not paying attention but gladly there was a visible screen too so I was tracking the order. When I got my order and stepped out to enjoy, noticed the sandwich has frozen scrambled eggs in it! went back inside and they kindly heated it for me. Got back to my party and noticed my kid doesn’t like his aloha pineapple since it tastes like banana…I tried it, it was indeed banana and strawberries. Went inside again and am asking them the drink is wrong…they insist that it’s pineapple!! I have tasted it and know what aloha pineapple should taste like…Very rude behavior and not apologizing for making the mistake. Bunch of immature and irresponsible folks at this place. I would never comeback. I would leave no star if I could

U guys need to hire more workers .12 customers inside shop waiting for orders Saturday morning but only one guy is helping everyone. I waited my order more than 30 minutes it’s ridiculous

This location was not crowded at all on a Sunday. Outdoor seating is offered but there is only one table inside.

This location has poor customer service. I’m staying in the hotel around the corner and came in and patiently waited for 4 guys to finish purchasing. When my turn came, the young man behind the counter was not friendly and did not follow instructions of my substitution. He didn’t even say my total and we sat in silence until I figured it was time to pay. When I told him my drink was wrong, he remade it but gave the messed up drink to the guys that ordered before me along with another free drink. I feel he did that on purpose because they were friends.If anyone should have asked if they wanted a free drink it should have been me. He only gave to the guys because they were friends. This area is very prejudice and it’s sad for those visiting because they are very rude and a getaway from TX back to my home state has been horrible and this place is included in my 6 day bad experience list when it comes to customer service.

Very clean the staff very friendly and delicious Juices 🥤

Yes the smoothie me and my brother got were good, however getting them was a huge hassle. We walked into the store and I ordered a smoothie with whey. I have this thing that gives me half off because it's a school discount. So I showed him the card, and last time it was a piece of cake, we were in and out in 5 minutes. This time he acknowledged the card and put the order on the system which shows the customer the order total. I saw it still said 7 dollars. So I said you put the discount right? He said ya, so I was thinking it just wasn't showing. Then I got the receipt and it said 7 dollars. I said I didn't see the discount, and he looked at me like what are you talking about. I said it should be half off, he was oblivious, so then his co-worker came over and said we can give you a refund and then recharge you. So I said that's fine, but he didn't know how so their manager came over and did it without saying a word and then he finally put the discount in. So I gave him my gift card again and he swiped it, when he knows there's no swipe because he already charged it! He then proceeded to say that'll be $3.50 asking for a payment method. When the fricken gift card was in his hand! Then my brother ordered because we were paying separate. He also made sure the half off was on there and the dude said ya. But when we got the receipt it was 10% off. At that point I was so flippen mad because the dude was so clueless. The girl seemed apologetic, and she even seemed to be like oh my gosh what is he doing. So then she just gave us a free small drink which wasn't even technically free, because the price he charged matched the drink plus a small if it were half off. So at that point I was just so frustrated, and finally we got are drinks and left. And as we were leaving I noticed they didn't even put whey in my drink and I didn't want to go back just because I knew something was gonna go wrong.

Bad customer service. The people were very rude to me. The guy didn’t greet me, didn’t even acknowledge my existence as i said thank you have a nice day. Drink was chunky and still had powder in it. i ordered a drink that has no fruit but somehow there was fruit chunks in it. overall worst experience i’ve had at jamba.