Jack's, 34260 US-280, Sylacauga, AL 35150, United States
Geo Location
Lat long (33.2579556,-86.3469215)
Jack's - Featured Reviews (630)
Last time I was here it was a 2 star review, today, it is a strong 4. This was door dashed so I’m not holding the spilled gravy or the presentation against them. (Idk why I got two types of potatoes but it sounded good in my head). Everything was fresh except the biscuit. It was a little on the hard side. No utensils to eat the mashed potatoes with or napkins given. Everything was good though. The chicken had the right amount of crunch and the fries were seasoned but not overly seasoned. Emphasis on “Strong” 4.
Jacks has changed French fry suppliers but more importantly, they changed HOW the biscuits are made. The French fries are no longer big, fat crinkle fries that we love. The new ones look like they went down to the Piggly wiggly and got the store brand cheap crinkle cut fries. If you've ever bought those, they are small, pitiful versions of a traditional crinkle fry. Some of them cook up black or just plain old looking and grease saturated.
Now these pitiful biscuits...
I contacted Jacks corporate and was told they invested in these special mixers to save time for their biscuit makers and if used correctly, the mixer kneads the dough to perfection. Funny thing is.... The biscuit tastes like frozen biscuits. I STRONGLY suggested that jacks cut their losses and employ more biscuit ONLY makers.
Love Jacks! Live in TN and always stop here to eat when traveling through Alabama. French fries, chicken biscuit and milkshakes are always great! Vegetable sides are great too!
Would give zero stars. This place used to be a good fast food restaurant. Changed management and now food suxs and service suxs. Management needs to be fired for letting food go out with wrong orders. See any chicken with this pathetic salad.
They will make sure to get at least one thing on your order wrong every single time😂 they gave me a chicken egg and cheese biscuit & I asked for a regular sausage bicuit.
Used to work here, they set me up and got me fired and lied about it years ago. Hate this location sucks, food isn't good anymore anyways
Had the #1 and must say it was a pretty good burger 🍔!!!... made fresh and pretty fast. Great place for a burger and love the truck parking in back!!!! Super cool!!!
2nd time Ive eaten here, first time service was good food sucked. 2nd time (today) I ordered a sausage, egg and cheese biscuit. I would be ashamed at what they served if I worked there. Cold biscuit, cheese not melted and egg.... see accompanied pictures. Only thing good was the napkins and coffee. 2nd time was the last time.
This is probably the best sonic I've been to in 31 years of life yall are fast got my orders right every time this year yall deserve a 5 star review ðð
We loved our stay at Pursell Farms and have already been trying to find a date to return! We enjoyed everything about our stay. The food was delicious. The staff was incredibly kind. The grounds and property are immaculate, and it is evident that eve
Absolutely loved the staff, they have a lot of information on local history. The live display exhibits and artifacts were amazing. My children who are homeschooled thought this was a great field trip they had lots of fun. It's amazing what you can di
Had an amazing time at the 2023 Oak Grove Festival. Can't wait until next year. Loved the antique car show and live band. Everyone was nice. Make sure if you go with your children or grandchildren, take plenty of money with you. ð They want everyt
This is one of the most friendly homey restaurants. Service was excellent; Ms Booker, the owner took our orders. We had 30+ people in our Senior New Beginnings group. There was several others taking orders and getting our drinks. There was also an ol
Great service! Restaurant is everything you would want from a bar n grill. Fried pickles are chips but they were cooked perfectly. I ordered a steak, rare. It was cooked and seasoned to perfection! Definitely will be going back.
Highly recommend the Philly cheesesteak and the cheese sticks! I also get the honey barbecue or teriyaki wings every time I go. Never a long wait and the customer service is exceptional! Will be going back!
Big shout out to the staff of 3 people on Saturday evening, December 9! The server was running her legs off, the cook was doing what he could to get the orders out in a timely manner, and the clean up guy was doing his best to clean tables as soon as
