Jack in the Box - Fast food restaurant in Bakersfield - 4200 Chester Ave, USA

This location used to be great, food and service... But it has steadily been going downhill over the past few years. Tonight, we ordered a combo meal (whopper Jr w/cheese, onion rings, & Dr Pepper), 4 piece mozzarella sticks, and a bacon 🍔 cheeseburger (plain/no condiments). #1) They failed to provide us with a receipt for our order. #2) The mozzarella sticks were slightly below room temperature, & the cheese was rubbery and reminded me of string cheese after being left open in a car during the summer heat. #3) The whopper was horrible! It was put together so sloppy! The bun was not only flat, but it was also very dry, as if it were old or had been left uncovered, & sitting on a counter for several hours. It was, by far, the worst day for experience I've had in a VERY long time!

I was experiencing a restroom emergency. I was fully intent on being a buying customer as I needed to use the facilities. Being I was in a state of urgency. I left my wallet in the car. Although I insisted that I would make a purchase, I was denied access to the lavatory. So I proceeded to use the parking lot as a relief area, so not to soil myself. Keeping my word I went inside the restraint restaurant, placed and paid for an order and respectfully thanked the on duty manager for providing the parking lot as an OUTHOUSE! GOD BLESS EVERYONE AND MERRY CHRISTMAS

We ordered our food around 930pm. We were treated nicely. We were the only car in line and asked to pull around to the parking lot without an explanation. We were made to wait 30 min for our food. Around the 20min mark we went to obtain a refund but the doors were locked and no one was being allowed in. When our food was brought out to us it was given to the another customer. Luckily the dude was cool and realized it wasn't his food and gave it to us. Somehow after waiting 30min for our food it was cold.

Shocked . 1st mistake - Simple order 6 tacos NO lettuce curly fry and soda Was parked out front for a good few Wrong change given to me Get almost home, guess what !? Lettuce on tacos & stale cardboard fries Went back... got replaced tacos Parked again ! No fries Tacos were right And soo much attitude was given. Unapologetic I don't remember ordering attitude.... guess it's complimentary when they screw up there

The staff were friendly and super fast when it came to getting things done, the only downside was the area lol everything else was great, hands down the best service I've gotten from jack in the box in years

Total trash. They never have anything ready and make you wait out front. Every is dirty inside and out. An employees all have an attitude.

A friend of mine and myself took off for a bike ride early in the morning along the Kern River bike path here in Bakersfield California to see just how much the Mighty Kern River has gone down in a months time since all that dangerous high water we had and Jack in the box was our first stop for some breakfast croissants We were greeted with smiling faces and attentive attitudes. We were in and out and back on our bike ride in no time. Just the way fast food should be. A+ to this franchise. That is fast food. I will definitely be stopping here again. I like a lot of the menu items from Jack in the box. And this one is close to home

Friendly helpful staff here. Food was good and also freshly made. The dining room was clean and well maintained. If you want to use the restroom the staff will have to assist you to get inside. The homeless element in the area is really the only thing negative about this particular Jack in the box that I can think of, but that isn't their fault.