Jack in the Box - Fast food restaurant in Tustin - 14002 Newport Ave, USA

This is an easy on/off freeway location, but the service - or the employees I guess - were not very friendly. The food was as expected, but absolutely no personality or friendliness at the drive thru window...seemed like they just wanted to get me out of there. We asked for ice water when ordering but they didn't remember at the window - when I asked for the water that didn't make them any happier.

Spicy chicken sandwich and a drink - really spicy, Lots of lettuce made a really good sandwich. Took my order right away and brought my food out with a smile. For fast food it was first rate visit.

They get orders wrong often and they don't understand the concept of a price difference when you ask for the correct item. Food is just slapped together and sometimes cold.

My experience at Jack-in-the-Box was disappointing. The service was slow, making us wait around 30 minutes for our food. When it finally arrived, the order was wrong, and the food was cold. We had to repeatedly inquire about our order, which added to the overall frustration. Improvements in service efficiency and order accuracy are crucial. This location is known to get orders wrong all the time so it would seem

Love the new building and the new look! The food was cooked perfectly and I have to tell you, Jack has the best onion rings! Nice and crunchy. I had to wait for my order, but dug the parking spot for late orders. What a great idea! Can't wait to go back!

Just here to call out Brenda who works in the morning. Rude as hell. She needs to work in the back where no customers are present. Won’t be returning. I’d rather drive to 17th where they actually respect their customers. No manners whatsoever. Speaks rudely and makes you feel like you’re bothering her.

I like Jack, is tasty but as we know only when your burger is freshly made. Sometimes you may get lucky like that and other times not. I prefer Jack over other fast-food-burger joints but CA favorite is In-N-Out. Other burgers in the state cannot compete with In-N-Out. But Jack is not too bad. If you haven't try it eaten there before go give it a try.

The drive thru was great went fast people were here too the line was long and we got thru very quickly. Food was on point and we were glad to come by again. Thank you. 2👍🏼’s outta 3👍🏼’s because the service was good and we enjoyed the jack in the box food.