Jack in the Box - Fast food restaurant in Irwindale - 16000 Arrow Hwy, USA

Honestly, this is the best Jack in the box. I go to. The workers are great. They're always friendly. They remember me, they greet me nicely. There is ready to help always courteous. My order is always right. Always cooked fresh and always quick as hell like I'm amazed as how fast they get the food out. Great place can't talk enough. Praise about them.

I took my daughter's to this jack like 20 min ago because they love jack. I waited in the car with my other little ones. They went down to order inside. I thought it was going to be faster. No They ended up waiting 30 min there. I don't know what's going on with this employees and management. They don't care about their customer service anymore.

Terrible service from staff tonight. Ordered from the app to save time and make things easier, but I guess my order was inconvenient. Employee didn't say a single word to me at the window, no greeting, nothing. Just handing me my bag of food. When I asked for sauces, the person at the window (red hair, tattoos, painted nails) rolled its eyes and tossed them in the bag for me. Shut the window and walked away immediately. Way to make me feel like coming back.

Just alright. Ordered 2 tacos and an order of jalapeño poppers. The tacos were cold and the poppers not much hotter. And to top it off they had us park in the front of jacks. There was nobody else in the drive through and 1 guy who inside who left as we parked. There was a girl and a guy but I wouldn't come back. It just seemed as if they could care less the food was cooked properly

This place was very dirty inside when I went in the afternoon and there were three employees doing nothing but standing around talking I would not recommend this place it is so dirty the counters the tables the floors I would wonder if they wash their own hands. I was there on December 8th 2022 👎🤡

The worker at the drive thru window was great. She read what was on my mind and offered me exactly what i was wanting..... the food was good too...so overall very satisfied

Super disappointed in the service today. Did drive through and it took the worker a few minutes to even acknowledge me. When she did she confirmed my order a couple times and it was wrong when she confirmed it twice so I corrected her and then I came home and she gave me a completely incorrect order andy fries were cold. Was very sad to see this. We already don’t eat out much so this was a treat so we will not be returning to this location.

The sourdough jack was cold and bread was a little hard. Curly fries were also cold. Cashier was a little rude and got an attitude when I asked questions about other burgers. Most tables and floor were very dirty. Fountain drink area was also very dirty and messy.