Jack in the Box - Fast food restaurant in El Monte - 11780 Ramona Blvd, USA

Very bad management. I went in to use the restroom before I ordered food, since I needed to relive myself urgently. The manager seen my need and insisted I had to order beforehand. Even after I let her know I’d order after I peed, she refused to open the door for me. I peed myself due to her stubbornness. I don’t understand why she gave me bad customer service when I come here all the time on my lunch break. This was something avoidable. She claims her name is Flora, she wasn’t wearing a badge. She gave me the wrong receipt, I had to ask for her to reprint mines so I could do the review.

I can't remember any other time I got fast food that actually looked like the burgers I see in commercials. My wife's jumbo jack also looked amazing. Not only did our food look great but tasted great and fresh as well. My expectations are low at fast food joints but this location surprised me. My best regards to the chefs, thank you.

This is the best Jack in the Box in El Monte from my opinion 👌 good customer service pretty fast and my order so far has been correct and all in the bag😉. There's this one worker who sounds like he's about to beat box or like a UFC announcer lol but I like it! Good energy love it! Good job staff👏

Terrible service. Went inside to order food. All attention was being given to drive thru. There was no one at the desk. One girl was delivering food to parked cars & completely ignored the line forming at the counter. It wasn't until a different girl came back from her break that we were attended. 20 mins for an order of fries. Never again.

As for all the other jack in the box’s. Overall was a good experience.

Customer service had a steep decline as of late, delays in orders due to error - adding 15 minutes. They even started towing cars belonging to the businesses next door, their large sources of revenue. Don't come here, McDonald's taste better anyways

The only thing i liked about this visit is they were open, most jacks were closed!! The drive thru took 4ever, so by time i got my food it was already cold, nothing taste fresh at all so over all i wud say it wasnt a good expierance, thats $30 i will NOT get back!!

For fast food. Ok. Great service though. Very clean