Islands Restaurant Burbank - American restaurant in Burbank - 101 E Orange Grove Ave, USA

We stopped here towards the end of our California visit to meet some family and lifetime friends, and Islands was perfect. Their burgers were great and I suppose beer is beer. I had the Hawaiian burger since we were at Islands and it was satisfying. The staff were professional and attentive and will visit again next time in town.

This past Friday 11/17, my wife and I were there during happy hour. It was disappointing. We sat down and got bypassed by the bartender there like 10 times. Never acknowledged us. She looked like she didn’t want to be there anyways. After like 10 minutes a manager named Marcos came over, didn’t even apologize and had an attitude already. Took our order, however the couple next to us got taken care of right away and they came in after us. Marcos was very unprofessional and rude. No customer service skills at all. We ordered drinks and an appetizer. Another 10 or 15 mins passed, and we asked the bartender to check on our food, no response, she just walked away. Seriously how long can it take to serve a bowl of soup and toss a salad. We ended up canceling the food order and left. Even one of the male hostesses said that they get a lot of complaints about this manager Marcos. I’ve been to this Islands many times for many years and I wanted to give them one more chance but it’s only gotten worse. Never coming back here, I rather drive farther and go to Islands in Glendale. So sad to say that the way they treat their customers is not the way for a successful business. The customer is always right, and now they lost a loyal long time customer of Islands Burbank. Bad service overall.

The hawaiian burger has been one of my favorites if you like pineapple and honey buttered wheat bun it's still really good, this is just one of the few burger places that will grill the patties to your order, the fries were average, we were disappointed about this Burbank location no longer has fruit punch which used to be everyones favorite, the chipotle burger( not sure its name on the menu) was also juicy and tasty, it was not spicy but okay for teens. This is a good choice for watching sports, there are tv screens every where, the staff was friendly, the waiting time was only 20 min on a rainey sunday afternoon, this is a casual family, kids friendly or for solo dining or to have a good time with friends at the bar.

Kilauea Burger (served medium) with chili cheese fries is my new found favorite!! Crunchy, crispy, spicy and everything in between. Goes well with a Mango IPA

Delicious burgers and margaritas! We loved the Kilauea and Maui burgers, plus the frozen margaritas, margaritas on the rocks, and the Sunset Colada. The restaurant is a great place for friends and families. One of our favorite traditions was visiting Islands before a movie at AMC. Depending on the day, you may need to call and reserve a table in advance. Parking: Unless parking is now different, there are several easy, free parking options (though they tend to change during weekends and the busy dinner hours). There’s an adjacent above-ground parking structure, an underground parking structure, and a few blocks down the road (towards In N Out), there is an above-ground parking structure connected to the mall.

The chips and guacamole went fast…I almost lost a finger. Everything was great.

Food is good. I didn't have to wait for too long to get my order (4 people) and the waiters were nice and attentive. Just be prepared to spend some time trying to find a place to park cause the parking structure is always full.

Lunch specials with tasty original burgers and bottom less fries! Full bar and hot or cold beverages available. The staff here is friendly and attentive. We were seated right away and our food arrived in less than ten minutes! The restaurant was very busy too!