ION247 IT Solutions Orlando - Computer support and services in Altamonte Springs - 317 Northlake Blvd #1024, USA

Sadly, We are also disappointed with this MSP as the customer service dropped in the last years. It takes weeks before we receive any support. The most frustrating part is that they send us an invoice whether they help us or not. We don't appreciate a bill for services not rendered. And you can see by their reply that they are not up to par with customer service and quality of service.

One of the best IT management company !! Staff was highly professional!! Thank you so much for such amazing services!!!

We have been using ION247 for our IT needs for 2 years and they have provided us with excellent service. They are knowledgeable, friendly and offer comprehensive options for our needs. Rates are fair as well. We have multiple locations, approximately 75 users and workstations with a mixture of on premise and cloud hosted servers. I highly recommend the ION247 team!

We have been using ION247 for our IT needs for 2 years and they have provided us with exceptional service. The ION247 team is knowledgeable and friendly. The turnaround time for any services needed is extremely quick which assists with our overall business operations. I highly recommend the ION247 team!

Ion247 has been providing IT support services for our law firm for 6 months now. Their team is knowledgeable, friendly, and are quick to resolve our issues. They always look for ways to improve our technology which is exactly what we need for our fast-paced business.

The Ort Law Firm has been with ION247 for over 5 years, ION247 have help us work through numerous transitions over the years, from setting up new systems, problem solving software issue designed by other companies, integration between equipment and programs, educating myself and fellow team members on cyber security, soft phones usage and the list continues on. Through all kinds of "Storms" ION247 continue to serve, listening, working, researching or whatever else is need to keep us running in this ever changing technological world we live in. Truth is we are not just a person on the other line, or just another company, we are a team!

They suck. We use bioconnect at a gym for finger print access. It hasn’t been working for WEEKS!! People are unable to get 24 hrs which is our most popular membership option just because our bioconnect isn’t working. The owner has tried every single day to connect them and nothing has been resolved. There’s no communication and it’s really hard on our business. We also have faced so many problems that’s completely out of our hands. They have been resolved but it’s just one thing after another. ITS RIDICULOUS. Your hurting out buisness and there’s not much we can do. Do better….

We have been with ION for a number of years. We have looked at other comparable services but have not found another company that offers the same services at the same or even close price. In addition, they have knowledgeable and professional staff that work hard to resolve issues in a timely manner.