Instant IT - Computer repair service in Fayetteville - 3170 Natal St, USA

The service itself, when I was able to get into contact was adequate. Overall, I must review this company very poorly. Short and sweet: I'm missing over 200$ in parts and labor fees from this worker. Constant poor communication and weird parts handling. It has been a month since I initially contacted him for service and not only is the PC incomplete, but I'm now missing the money, the part, and the service. Would highly NOT recommend going here. A complaint was placed to the BBB, but I don't expect it would resolve anything. Nothing bad to say about the man and his mannerisms, but as a business, it's very shoddily run and somewhat sketchy. Do NOT pay up front, you will most likely not get what you paid for.

Poor service…still waiting for the return of Laptop since February and camera system that has been paid…will not respond to calls or text! 06/21/2024 Note: after reading the latest reviews maybe we need to get together and see what can be done…..he has my niece’s Apple Laptop, my security cameras, wiring and a paid repair computer contract!! HE IS A CROOK and a liar!! This has been going on since December 2023!!!!

Do not try to get work done with this “business”, it will be the most unprofessional, sketchy, and uncomfortable process you could possibly have. Especially for women!! GIRLS, stay away from this shop! There is no reason the grown man fixing my computer should be sending me smiley and heart emojis out of the blue and late at night!

Garbage stole my lap tops no communication stole my money and now filed a report with the police to get my stolen money and lap tops back. Zero stars. Do not use him!!! Terrible!!!

I have been using InstantIT for more than a year now for both my organization and personal IT services needs. I have to say, in the course of my career, I have dealt with a lot of IT professionals, but none that are on par with this organization. The level of professionalism and responsiveness are beyond reproach. James is extremely knowledgeable, more so than some CIO's I have dealt with. His customer-centric approach to business is the best I have ever experienced. James makes himself available around the clock for emergent needs, and does not quit until the problem is resolved.

Would recommend, he helped me order a battery for my laptop.

Great prices, very knowledgeable with Macs and Phones. Works on our companies computers, as well as some of the major Banks.

Is the best