Innovative Technology - Professional services in Port Washington - 1 Channel Dr, USA

Ordered record player from Walmart. Shipped without 45 RPM adapter. Left message. No return call. Will not answer phone. American business bad.

was a 50th b-day gift, wooden music center w/recordable cd player, after about 2 yrs the cd button got stuck on so I had to push it repeatedly just to get it to change to any other option. Now the cd button is stuck on, there's a cd stuck inside and nothing will play. I have all these retro albums and cannot play them. Looked on YouTube and this seems to be a major problem with no help from the company....paying over 200.00 and only able to use it for a few yrs is unacceptable and unprofessional. Maybe the company will help all their customers fix this reoccurring issue? Tried calling them but the phone just rings

I had the Victrola for a year and some months, the speakers stopped working . I had used it once a month possibly. No support or parts after one year by the co. Local shop said it was the sound board, cheaper to buy a new Victrola. I will buy a name brand product next time and certainly not from Kmart.

Lousy customer service and nasty on the phone. Bought a Victrola record player from them and it broke the first week. They have NO REPLACEMENT PARTS! Avoid Innovative Technology completely.

Worst customer service I have ever dealt with, order arrived 22 days after order, 7 days after Christmas, I’ve emailed multiple times, called about 10 times, finally received a call back and talked with customer service, and they apologized saying they’ll send out a return label, week and a half later and still nothing, I’ve called back 2 more times and left more messages

I have been trying to reach this company every number I call is disconnected. Will never bother their products again

I do not know what this is.

terrible