Inn Towne Lodge - Motel in Fort Smith - 301 N 11th St, USA

The rooms were not bad. Clean and quiet. The old guy at the front desk is a jerk and low key kinda snobby. The price was different depending on his mood. No ice machine 😭

Like another reviewer stated "don't let the building exterior keep you from staying here". We chose the hotel due to the price and location. We were not disappointed. The room and property are older but let me remind people you are staying at any property for a bed and shower. I have been in hotel management for over 20 years and the room was simply appointed but very clean. The husband and wife that run/own the motel were both extremely friendly and I felt very safe staying there with my wife. I wish I had more time to explore the old town area that was a block away. I would definitely stay again.

I just needed a place to lay my head for a few hours. This motel was really inexpensive and had decent reviews so I figured it would be fine. I have to say, I was very pleasantly surprised! It was very clean. No unpleasant smells. The bathroom was very clean too. It did have a tube tv, but who cares? They had cable and HBO. We could hear a little road noise, but certainly nothing that would keep us awake. The heat worked well and wasn’t noisy. There was a power strip to plug our cell phones in. There was even a towel on the bed, folded to look like a swan. When I told the lady at the front desk how much we enjoyed that special touch, she gave us the swan towel! Wouldn’t even let me pay her for it! I will stay at this motel any time I’m in the area! Don’t expect the Ritz, but for a nice, clean, comfortable room where customer service is still a priority, this is the place to stay!

Great prices, however the prices vary. The rooms are fair, however they do have roaches. The owners can be hostile at times but are generally very nice. Over all the rooms need work, they need real bed frames, and new updated furniture. Better lighting and new floors would also be helpful. The bathrooms need to be replaced in multiple bathrooms. They do not have bedbugs, and treat the rooms for the roaches, they allow long term stays. All in all for the price it is comfortable and clean environment.

My husband and I had a great time at the Inn Towne Lodge. It was clean, quiet, updated, and very comfortable. We easily booked a non-smoking room online for a Saturday night without any issues. We had a great check in and were pleased with the room especially for the price. The bed was so comfortable that we took a short p before the event. The only downfall was a coffee pot but not single coffee packets available. Microwave and refrigerator worked well and both were clean. I will definitely recommend the Inn Towne Lodge to my family and friends and we would be happy to stay here again.

A little scary looking when I pulled up as they are doing extensive renovations on a building or two (including the office). However, the room was nice! Renovated, clean, large, and comfortable. They even made a towel elephant. The office staff were very nice and helpful also. The location was close to downtown and highways. Old school TV though :(

Terrible service the manager was completely rude close the glass in our face Indian owners completely disrespectful showed him my military ID and my paperwork including my service animal which is a cat show them all the validated paperwork and they threw the IDs out and close the window in our face and told us that we are not getting a room. They are direct violation of the ADA act Do not stay at this place it is in a massive drug infested area. This place is disrespectful and they are very rude. He even stated that my service animal is not a service animal with all the paperwork that I had.

Don't be fooled by the pictures of the remodeled rooms on the website. Those are not the rooms you will get. The room they gave me was filthy. There were cracks and water stains on the ceiling and walls, the door didn't shut or seal properly. The room smelled musty and wreaked of cigarette smoke. The furniture was actually broken and not thrown out. The internet access was almost zero. I had read reviews of people complaining about the bath towels and thought they were just being picky, but no, they have literal hand towels as bath towels and they are so thin you can almost see through them.||The websites say free breakfast and a pool, that is not the case. No breakfast and the pool is drained and covered. I knew for the price I wasn't getting a nice room, but this place is hell.