Inland Cellular [Business Office] - Corporate office in Lewiston - 1112 36th St N, USA

The worst cell service I have ever had. Would give them a minus 5 stars if I could. Half the time can't make a call or access the internet in their home city let alone in the outlying areas.

I hate to even give a 1 star review! It is required in order to leave a review! Inland cellular in Lewiston including their so called customer service headquarters is the worst I have ever had to deal with! They never have an answer to anything and can never return a phone call! No support tickets ever get resolved! If you walk into the store with a technical question you get answers that clearly show they have absolutely no qualifications to work there! If you are considering using inland cellular, you might think again!

“Are you ready for VoLTE” asks Inland to their customers. Upgrade your SIM card for free or upgrade your phone. As of Jan 3 you won’t be able to make phone calls outside Inland’s service area without these upgrades. Well guess what, we did, went on a trip (driving) to Colorado, stuck in a snow storm over the passes, and we lost all service as of Jan 3. It was as Inland who was not ready for this upgrade. “VoLTE isn’t working quite right. We hope to have it fixed next week.” WHAT??!! You had no idea you were going to have issues with this change, no communication to your customers, and we're stuck holding the bag. Once again, service failure at the worst time. AND NO COMMUNICATION FROM THEM ABOUT THE ISSUE. Sorry about the inconvenience is all we get. Verizon, here we come.

Worst customer service... Talk about jumping the gun and a rude lady. I called to see what was going on with my bill. I thought I got the lewstion # nope got a lady named Marcie in billing that didn't even let me ask my questions fully or get a understanding. Automatically rude.. I have no fight in me. I all ready have a hard time talking and all ready paid 50$ for a month that my phone did not work. Now I received a 246$ bill and I had questions why so much? Lordy how things started off I should of known I was not going to get answers nor my billing correctly handled. I had to ask for her supervisor 2x before I got transferred. Unfortunately still not handled. Nothing like being miss hurd and treated ugly. Was only a added line for my child that was over charged and big price to pay just to cancel for a month our phones did not work for our areas come to find out, and was a whole ordeal i just ended up paying knowing that if i were to transfermy services now be more money down the drain. Definitely don't recommend.

Horrible company for Seniors especially we signed up did not get service even in Lewiston asked to return phones and they will not reimburse us STAY AWAY FROM THEM

Fantastic customer service. I've always been helped quickly and enjoy the local support. More important to me is the community involvement and giving back. Inland Cellular is everywhere in our community and a huge sponsor of the local colleges and schools. I love Inland!!

I'm a little biased on this because I've worked for Inland for 17 years. I can honestly say it is the best company I've worked for and the other employees are an awesome group to work with.

service sucks I cant even call customer service I live right next to a tower But your texting is great