Indigo Pass Hotel - Hotel in Middletown - 1131 Central Ave, USA

There was an event happening somewhere close so parking was tricky.( Not their fault). Once I found where the door was to enter it was very easy to get in to. I liked that it was all digital. The room was very clean and comfortable. Located in walking distance to plenty of places with food and drinks

This company and "management" is very unprofessional. There is NO one to talk to or call with any concerns. All their emails have come across as cryptic and I was concerned for a while that the company/hotel was a scam. They responded to my concerns about my reservation in an untimely manner and their messages had misspellings and grammatical errors- leading one to believe the fidelity of the business. They ended up booking me 2 rooms (one of which I did not approve) and then sent me a negative email stating that they had done everything that I had asked (again the email was suspicious). I tried numerous times to call the phone number listed and it would ring twice and then go to a non-named voicemail (nothing said "Indigo Pass." I'm currently trying to get a refund for the 2 rooms that were booked. I would advise anyone to not book with this Indigo Pass company.

NO AC... Room stayed 77 the WHOLE time... I spoke to other guests, and they had the exact same issue. Management stated they put in request with maintenance... then stated that they could not find an AC Company! Only 2 towels and 2 washcloths for 4 days.

When we first arrived at the hotel the area around is what I would call a gray area. Me and my husband were concerned about leaving the car out of our site. As we gathered our things from the car (we had quite a bit) We mentioned that it would be nice to have some kind of luggage cart. 🧳 we were happy to see that the building itself was very secure. As we got off the elevator, we noticed a pleasant fragrance in the hall as well as in our room. As we looked around the room we noticed that we had a mini fridge, some complimentary snacks and a coffee maker with coffe making products, no microwave, which was kind of disappointing. We did like the fact that we had a roku tv remote system so we could continue to watch our shows on vacation. The closet had ample space, but I was a little bummed that I didn't have a night stand or table on my side of the bed. The bed was very nice and had very soft sheets. The only thing I had trouble with was the air system kept kicking on at random during the night and startling me each time. The shower in the bathroom was nice but it would have been nice to have some kind of shower chair/bench. We did appreciate the binder of food places on the table. We also liked that there was a reasonably priced hair salon in building which we needed since we were in town for a wedding.

This hotel was really cool. Super modern decor, everything was really well put together. The room was quite spacious and had plenty of seating for visitors. I was initially concerned that there was no staff onsite, but we didn’t have any issues getting in and out of the building and our room. It’s in a great location for all of the cool shops/restaurants/bars popping up in downtown Middletown. We loved being able to walk to the majority of our destinations. A few things I didn’t love. The hallway smells weird and if there are other guests in the hallway, you can hear them very well in your room. The heating system in the room made an odd chirping sound, while annoying it didn’t seem to wake me from sleep. My biggest issue was the barn door for the bathroom. It offers little to no privacy (re: sounds and smells) while using the facilities. Make sure you’re very comfortable with your roommate before you book. ;)||Overall a great little spot to stay when you visit Middletown!

This place is real real cute! Instagram heaven, my friend and I took a ton of pics. The shower is like a magazine. The people were really nice who helped us with our code, we had it wrong, and the building has other stuff like a soul food place that was delish. Pizza place down the street and a distiller with their own homemade vodka and bourbon. Can’t wait to come again!

This was a cool place to stay. The room was super clean, the bed was comfortable, and I loved the bohemian decor. The location in Downtown Middletown was super convenient and we could walk everywhere we had planned to go. The pass code entry made coming and going a breeze. Two cons: the sliding barn door on the bathroom left a crack when closed, so smells are going to travel and another person can see in; you can hear everything going on in other rooms and the hall. While most people were considerate and the sound wasn’t an issue (and multiple rooms were booked), the person beside us blared music and was a loud talker. Overall, this was a wonderful hotel.

We came into town for my father’s funeral and I’m so glad I happen to find this place via a Google search. We rented two rooms and were quite comfortable. The place is super cool and really thoughtfully and beautifully decorated. I love that this owned by a local resident bringing business to the city of Middletown. We will back on a happier occasion and can’t wait to try out the deli and restaurant below. The patio area looks like it will beautiful too when everything reopens. Our stay at Indigo Pass put some smiles on our faces during a very tough weekend. Thank you so much for this little jewel.