IHOP - Breakfast restaurant in Decatur - 801 US-287, USA

Let me start with, It was busy when we got there. We waited about 10 minutes for a table ( understandable) The front end staff was great, the kitchen staff need retraining. I ordered the Breakfast Sampler, eggs over medium, bacon and hashbrowns crispy. The eggs were over hard and the bacon was limp. I informed the server about the eggs and she said she would have them replaced, another lady brought out the refired eggs and they were over easy. The pancakes ( I like to eat last) hadn't even melted the butter that was in between them.

IHOP at its finest! The foods never disappoint. My bff and I had the Rise and Shine breakfast from the 55+ menu, for me, that included breakfast sausage, scrambled eggs and hashbrowns and of course coffee which came in a carafe and stayed on our table the entire time. I use sucralose(yellow packets) and half and half in my coffee. They had both and brought a generous serving of half and half to our table. The waitress was attentive(no name tag, so I could not mention her by name), friendly, and had a smile on her face throughout our stay. Worth a repeat visit for sure!

My husband & I had a long day at an auction in Decatur, so IHOP is our go to place. Breakfast for dinner, they were very busy. Only had 1 server. They are hiring. I ordered a cup of coffee with creamer. Creamer came 5 minutes later I understood completely she was slammed getting drink orders. Our order was taken, food didn't take long to come out. This server handled some rude people I wasn't going to add to her list, I did okay with my 1 cup of coffee. Food was okay, my husband loved his waffle. I ordered spicy poblano omelet, it was spicy! They were generous with the avocado! Pancakes were dry but good with syrup. Husband loved his meal. I didn't cook my food or serve it, I was kind & patient. Hopefully they hire more servers to help the gal out.

If I could give zero stars I would! The food took 30 min to get and there was only two other tables. Once we got the food the waffles were cold and the hash browns were raw! Once we told the waitress she walked off and rarely came back to check on us. We were fresh out of tea with only one refill given to us.

Well, had to try dis one to b different. Breakfast fo lunch. Heard bout da food here, mayb not so bueno. Actually it wasn't dat bad, could've been a lil hotter temperature tho. What was got was da jalapenos!!! They were very angry. Service was good and honest and lighthearted. Thx fo being personable....

Great late night option for my and my little girl to hang out and eat. The waitress was great, she was very engaging and since it was almost empty in there other than us and 2 other tables, she was able to take fantastic care of us and talk with us the whole time we were there.

So I visit this location about 6 to 10 times a year. Normally, it would be 5 stars all around, but tonight was the exception. We waited 8 minutes before anyone even acknowledged we were standing there,(a lot of the waitstaff looked at us, but never came over or said a word) then about 5 more minutes before we were seated. If they had been really busy, this would've been expected, but they only had about 6 tables of 3 or 4 patrons to 4 waitstaff. A group of about 3 waiters/waitresses were very loudly complaining about a superior staff member who had just left, and while they weren't cursing, the language was not dinner conversation. This seemed to happen over and over as they passed one another or remembered something else that bugged them. We were never offered or brought water at any time. Our meals looked very thrown together, and my "cinastack" pancakes looked like they forgot what they were, so they just poured the filling on top like syrup and left the crossing drizzle off completely. My coffee was never refilled or offered to be. All in all, this was one of my worst experiences at this location, and if this group of staff is the new normal, I won't be coming back.

I have ate at many IHOPs and this by far is the best one I have found. Went in 12/2 at about 5:15 am and was promptly taken care of. Food was excellent and the crew working, they had good dispositions, positive attitudes and did a great job!! Keep up the great service. We appreciate y'all even if we don't always say it.