Hyatt Place Tampa Wesley Chapel - Hotel in Lutz - 26000 Sierra Center Blvd, USA

Great hotel for a week long work stay. Rooms are nice and clean. No odors or excessive fragrance used to cover up other smells. Service was great! Breakfast is definitely higher quality than most of the other continental breakfasts I’ve had elsewhere. All the staff has been accommodating and very friendly. Highly recommend Hyatt Place Tampa Wesley Chapel if you’re looking to stay in the area.

BEWARE OF THIS LOCATION Terrible experience will never go back. Absolutely horrible service. My vehicle was One of three cars that got stolen that day, and on Valentine’s Day of all days. Don’t let looks fool you you would think that it was a nice area, but obviously not. I thought it would be nice of the hotel to offer me a complementary stay and upgrade for a room something but they did nothing but pull my leg and tell me somebody’s gonna reach out to me and Never did. I just went in person today to see what’s going on and spoke With a manager named Angel and she told me the best that they can do is 50% off my next stay. I would have taken a day or two complementary on off days during the week where they’re not even too busy, anything, but they want more money from me. If that’s how you treat your customers, you deserve everything you’re gonna get from this post. I gave you plenty of chances to make good on your part and this hotel failed miserably.

It was an amazing experience! The guy from Maget's front desk helped us with everything and told us how to use the application to accumulate bonuses, since I love this hotel chain and always use it! Everything is as clean as possible in the room, a wonderful fresh smell in the hotel! And the location is simply gorgeous, quiet and peaceful for families with children it is fantastically convenient and at the same time there are outlets and a huge number of everyone’s favorite stores such as Costco, Aldi and many many others nearby.

I was greeted upon check in by very approachable/professional staff. The check in process was very easy. The bar tender was very friendly and eager to please with my request. I actually stayed at the bar longer than expected due to the pleasant conversation and laughter.

We were a large group and the hotel has wonderful customer service and handled all of our requests in a timely manner. Check-in was efficient. Breakfast was good. The rooms were clean and spacious. Nice place to stay.

Excellent location!!! Very close to shopping and restaurants within walking distance. The room was very clean. The pool was clean and very enjoyable. The complementary breakfast was very good as well. Staff were helpful and friendly. The only thing that I didn’t like is that even that we stayed for 2 nights, the room cleaning service is not offered unless you stay more night meaning that I had to ask for trash bags and throw my own trash and we are a family of 5. Also housekeeping leaves by 6pm for the day. Other else, than that everything else was great.

No early check in policy until all rooms are cleaned. No complimentary lobby coffee, tea and hot chocolate. Room shower soap dispenser was empty. Rooms lack dim lighting for moving around at night and bathroom was too bright for night use. Lobby area was not comfortable for lounging.

We drove from SC to Tampa for our vacation. The location of this hotel is perfect. It's right next to the interstate, and near places to shop, eat, and hang out for some fun. Also, there is a Dollar Tree a short walk, or a 1 minute drive up the road. We were able to jump on the interstate, and go to downtown Tampa with two or three minutes. The reason I didn't give 5 stars is the air conditioner. The first day it kept the room cool. At night I put it on high, at 72 degrees to keep the room cold while we slept. It got hot and woke us up. The temperature actually rose while being on high. When we came back to the room being out and about in town, the room was still hot. I found out after playing with the air conditioner, it only cools the room when it's on cold. On high, it just blows the fan, even though it's on air conditioner. After figuring that out, the room stayed cool. When we arrived, the staff was very courteous. The room was clean, albeit, a little smaller than the other Hyatt hotels we stayed in previously. The bathroom has a sliding door, and was quite spacious. The doors have a lock, as well as mechanism that you can flip to keep unwanted guest out (I will include a photo). We stayed Mon-Fri. The first morning for breakfast we woke up a little later than we wanted and ate. When 9 AM came around, the lady didn't start packing up the food right away. She gave everyone time to eat and then slowly started taking the food away. The next day, the other lady immediately started putting food away at 9 AM. She didn't wait or hesitate at all. The coffee was warm both days we ate breakfast. There is no microwave in your room so you have to go downstairs to the cafe area to warm your food. This didn't pose a problem for us since we only used it once. There is also a laundry room. It consist of one dryer and one washer. $3.25 for the washer (43 minutes) and $3.00 for the dryer (60 minutes).