Huddle House - American restaurant in Waycross - 1010 Memorial Dr, USA

One server in particular has ruined this place for my husband and Myself. We have not returned since she stated my husband was being "difficult and making her job hard" to another employee. He was simply explaining to her he knew what he ordered as well as what came with it because he orders it every weekend. We will not return due to this show of disrespect. This was the second time she had messed up our orders and refused to fix them instead wanting to charge us for what we did not order.

We stopped on our way through town on our trip home for a quick dinner. I didn't have the highest hopes, but rolled with it anyways because we were starving and my significant other loves Huddle House. It was busy, but we were very patient and understanding because it happens. There appeared to only be one waitress and she was scrambling to keep up, but still had time for go outside and continue a conversation on and off with a random guy on and off for over an hour while we were there. An off the clock employee helped us with our drinks after double checking what we ordered since our waitress was AWOL. We placed our orders when our waitress circled back. The only thing that didn't have a complaint food wise was the waffle my child ordered. Bacon was under cooked. Loaded bacon cheese tots had MAYBE eight tots in the bowl total (unlike the menu photo where they're stacked and a decent portion for the price) and didn't even cover the bottom of the already small bowl. For almost $9 I expected something more. Mac n cheese again didn't look like the menu photo and was essentially odd textured elbow noodles in a yellow watery soup (it almost spilled when the cook placed it on the table (since our waitress was again AWOL) and i later poured the "cheese" out of the bowl when i realized it looked off and it had the consitency of water), clearly fresh out the microwave and entirely inedible. And the sausage/bacon hashbrown casserole my significant other ordered was so heavily drowned in gravy that he couldn't finish it. When it came to the table, you couldn't tell there was even anything else on the plate except a mound of gravy. Severely disappointed that Waycross didn't appear to have a waffle house we could've gone to instead and gotten food worth what we paid. I will say that the Huddle House was a nice, quiet atmosphere and relatively clean. We were so exhausted from driving most of the day that we just paid and left. The waitress was busy enough with work, as well as personal problems with the guy, anyways that we didn't even have a chance to bring up any of the issues regardless.

The place is good, I've been going for years. Food is great, people are usually nice but don't go past midnight, chances are they will have already locked the door despite saying they're open til one. :(

Come on Huddle House. What happened? You serve me a waffle that is small and not your usual plate-sized ones with your HH logo on it - this one looked like someone undercooked it with a dollar general waffle maker. You give me two tiny sausage patties that are burnt on the edges. You give me a sticky and dirty pancake syrup bottle. The tables aren't clean. The waitress was short with me and had an attitude even though I was happy and excited to go here - because usually I love this place - also she asked if I wanted whipped cream on my hot chocolate. I said no thanks, and she put it on anyway. Clearly not listening. I can understand if there was a rush or shortage of staff - but there wasn't. My sausage gravy and biscuits were gluey and floury. My eggs were overly oiled / greased and felt like thin floppy rubber. I ordered them scrambled, not drowned. This nasty experience at a hefty price too. Sheesh. Look, you can either worsen quality, or charge more for the same quality as before. Not be pricey AND worsen. Can y'all get yourselves together please? You're like those old, rundown huddle houses I mentioned in my previous reviews. -------- Old Review, was four stars for me. ------ The Waycross Huddle House on Memorial Drive is an enjoyable diner experience. You have the usual Huddle House menu and good prices, but while also having good service and a nice well-kept looking restaraunt. I've been to a few Huddle Houses, and they are usually a bit old and run down looking. However, the one here in Waycross is certainly doing a great job at keeping up appearances inside and out. My only complaint is that sometimes the food tastes slightly burnt or not prepared how you ask it to be. It really depends on who is cooking that day that determines whether you get great food or "meh" food. I have to recommend their Double Mushroom Swiss burger, and their Smothered chicken biscuit platter. Their hot chocolate is also great, but costs too much for one small cup of it with no refills. Let's be honest, hot chocolate is cheap to make even if using the purest form of the ingredients, which diner chains like this do not use. In summary - usually great staff, good prices across most of the menu especially on entrees of any kind, clean and roomy environment, the food can be hit or miss but usually is a hit.

Every time I've been here, which is a good bit, I always receive good food at a reasonable price and most of the employees are really friendly. The older white thin manager lady is really kindhearted. (Sorry I dont know her name).

Food was fresh and clean, the place was under staffed and actually had a customer start helping cleaning tables. The wait was long but the staff was trying hard.

Mid food. Child sized portions. Waste of money. Got two chicken tenders and four shrimp. Ate within 10 minutes.

Great place great people. The BEST FOOD A++++