Hotel Californian - Hotel in Santa Barbara - 36 State St, USA

Staff went above and beyond. Super friendly and attentive. Superior location. The restaurant had great food and friendly service. The pool and hot tub were perfect. The shuttle driver, Adrian, was THE BEST. We had a great time here.

Excellent hotel and location, close to the beach and downtown. We stayed at this hotel for 2 nights, Saturday and Sunday night. Staff were so friendly and polite. Our room was very clean and the king bed was so comfortable for both of us with very nice and soft linens and also received bottle water everyday.. The view from roof top of the building where we stayed was so amazing. We did not have a chance to use the swimming pool. But we totally enjoyed our stay at this hotel and will be back again.

The manager was absolutely excellent he accommodated are large families put us together. The hotel is absolutely beautiful has such charm and is ideally located. The manager definitely needs a raise, and I will be coming back over and over again. With a bunch of friends next time. LOVED it

Best Boutique experience in Santa Barbara and likely around the world. The staff was the best experience ever. The amenities were very nice and the Hotel offers a robust amount of charm, privacy and relaxing fun.

We had an amazing experience at Hotel Californian. The room was spectacular, large, and beautiful. Room service was over the top and so was the entire staff. The location is prefect for exploring the Funk Zone, the beach and not far from upper state street. Check out the wine bar it was a great end to our day.

This property is advertised as 5 star and charges prices to match. Our experience was average at best. We are well traveled. The customer service was lacking and while friendly, did not feel personal or professional. Too laid back and unattentive for the cost of this hotel relative to others in the area. There was nothing that felt special about our stay. We stayed in the main building and so had to walk across State street to use the pool. The pool and hot tub area were littered with trash and not picked up regularly. There was a strong sewage smell our entire stay, which may be out of their control, but certainly is not disclosed. Delayed response (the next day) in cleaning up pool area after we brought it to their attention. When we booked, we had messaged with staff who had planned a special surprise for my spouse in our room upon check-in. They forgot this and so we had to call down for it. No water bottles were in our room upon check-in. No one greeted us as we entered or exited the hotel, or asked how our stay was going and if we needed anything. In-room dining closes at 8pm and their restaurants have limited hours other than the Goat tree. The only positive for us was the proximity to the ocean and to the Funk Zone. We would not stay here again.

This hotel is in a great location. The rooms were very nice. It is very expensive, but it was a nice treat. Plenty of dining and drink options with walking distance. The beach is about a block away. Will be back.

I love the the looks and the location of the Hotel. My biggest concern is the customer service. I did not get greeted when I got to the front dest to check in and the people who works there seems to be not enjoying what there doing. Make it short, needs more training if provided by management.