Homewood Suites by Hilton Detroit-Troy - Featured Reviews (842)
I’ve stayed here a few times first stay was April 27-May 1st 2024. Yes there is construction but it never hindered my stay regarding noise and parking was still available and manageable. There’s a young man that works the afternoon shift he’s awesome accepting my requests and making my stay as pleasurable and accommodating as possible. The rooms are clean and spacious! Nice decor nice bathroom. I don’t use the pool so I can’t speak on that. I haven’t used the gym just yet but I plan to on my stay this weekend. Love that it’s close to Walmart and Somerset mall and a bunch of restaurants and stores. Love this hotel and would always choose it if I need it/in the area! Only one issue getting service during 6am or so staff not around may have to wait
My Mom and sisters recently stayed for 3 nights for local family celebration. The hotel is mostly completely renovated. Room and decor was nice and spacious for the five of us. Breakfast was good-better than most with an offering. Only things that prevent me from giving it a 5 star review which aren't deal breakers- hallways on our floor need a good vacuum, lots of paper scraps, candy, etc. While I appreciate there is no longer daily maid service since covid, coffee supplies need to be replenished and plentiful without guest request. Also had to empty our own overflowing trash can which is too small for the 2 room/2BA we occupied. Easy things that can be improved.
We were here for a couple of nights for a wedding. They were having some technical issues when we checked in but the desk clerk was able to get it straightened out. |they are doing a full remodel of the rooms - we had a recently completed one and it was nice! Very clean with new furnishings. There was still work going on in some areas but it was not disruptive for us. The staff was friendly and helpful.|Overall a great experience!
Stayed in a 2- bedroom, 2 bathroom suite. It was great being able to fit everyone on the trip in one suite. Room was updated, felt new and was clean. Also loved the heated indoor pool! Could jump right in, no having to get acclimated to cold water. Also had great breakfast buffet! My only complaint would be no A/C on in the halls and elevator.
ALOT of construction happening at the hotel which means you can forget sleeping in because you will be awaken by the sound of pounding and drilling. The walls are thin and you can hear your next door neighbors business. The back parking lot was full of construction materials and dangerous to walk-through not to mention that we saw rats late at night, crawling in and out of the construction trailers. Parking is scarce. Our room was on the first floor and the second floor sprung a leak from the construction. As a result, our bathroom was leaking from the ceiling. We had to call maintenance. The kitchen staff forgot what time breakfast closed and they ended up closing it early so we had to wait for more food to be made, but by the time it was ready we had to leave so we missed out on breakfast. They obviously don’t clean up the breakfast tables after guests leave as they were dirty & sticky. I was expecting a package to be delivered and the manager took my phone number and said someone would text me and let me know. I waited and I never received a notification that the package was delivered. I had to go to the counter and inquire myself. Cleaning / maid service is every other day so if you need extra towels, toilet paper or your trash picked up, you constantly have to call the front desk for service. The dishes/utenails that the room provides were dirty. They had two washing machines for the whole hotel and one of them was out of order, which was never disclosed to us ahead of time. They did discount $50 off our total bill after our 9 night stay. We really weren't impressed at all and do not think we will be returning anytime soon.
The hotel is being renovated, which was not mentioned on the website when I booked the room. We were in a renovated room. Our room was nicely updated, we enjoyed the hot breakfast buffet and waffle station. Friendly staff.
Best property I have stayed at in 3 years!
Friendly staff.
Super clean and well maintained.
You can hear between the walls. Rooms are good enough to spend the night and rest. The location is very good, there's a Walmart in front of the hotel (you can go there walking) and the company where I work is like 2 min in car.
I was very nervous to join a CrossFit gym again after a decade of being out of the sport and having a child. However, the coaching staff have been incredible! They have helped me feel comfortable, taught me a lot of valuable insight and made each and
