Home2 Suites by Hilton Omaha UN Medical Ctr Area - Hotel in Omaha - 4440 Douglas St, USA

Had a great stay! We were very happy with the heated parking garage, kitchenette with full size fridge, and spacious living area. Breakfast offered hot sandwiches which is rare for continentals and was a great addition. They also had free coffee and tea, and beverages and snacks for purchase. Try the digital key feature on the Hilton Honors app - it was nice to use my phone to unlock the door! Just a few minor negatives.. The pool was closed for maintenance and we were not notified at check-in. This hotel also allows dogs so when we opened our pull-out couch, I started having an allergy attack either due to animal dander or dust trapped in the couch. Overall this hotel is very nice and we would absolutely stay again!

The hotel was clean, easy to navigate, and I appreciated the underground parking. The breakfast had several options, although the attendant hadn't restocked or wiped off counters when we made our way down to eat. I mentioned it to the receptionist and the issue was quickly taken care of. The pool was clean, and the workout room was decent. A little had to get to if you're not from Omaha, but we managed just fine.

Staying at the Home2Suites tonight. Want to say , Stephanie that was working front desk was over the top accommodating to our group. In town for a wrestling tournament. She was very cordial, friendly, and out right fun. We had kids of all ages and she was great to the whole group. She has been great with our large group using the commons area. People like Stephanie will definitely see us staying again next year. Thank you Stephanie!! Your Iowa Friends !

My wife and I booked a hotel room at the this Hilton location about a month in advance for a work holiday party. Hours before the party, we got notified that our reservation had been canceled because the Hilton was full. Super disappointed in their service. I would not recommend this hotel simply for the fact your reservation can be cancelled anytime, leaving you stranded.

I wanted to leave an excellent review for Stephanie who works the reservation desk. She is accomadating, polite, professional and treated my needs with priority! Its hard to find great customer service in 2023. If someone from Hilton Corporate reads this, please give Stephanie a raise! Its hard to retain workers in this present day job market. Hilton should reward her and provide her with a career advancement opportunity! Its obvious you're understaffed too, hire some more help so Stephanie can take an extra break! She deserves it!

As someone who has major health issues....along with the majority of people staying here......having to constantly smell cigarette smoke in the elevators is absolutely disgusting. Tonight seems to be worse than others but I found out the reason is mostly from one of your employees. She can't seem to stop smoking, every chance she gets, in the nearest garage, closest to the front desk...and the elevators, just so she doesn't have to stand outside in the cold, away from the facility, so we don't have to constantly smell it inside...all the way up to the top floor!!!!! Outside of that, I love this place and everyone that works here, they have been so kind and amazing!! The chain smoking employee is probably the most unpleasant thing....along with her poor attitude.

Hello, I am reaching out because I am very upset by the fact that the assistant manager Patrick O’Brien at the Home 2 Suites at UNMC in Omaha, NE was let go due to budget cuts. I have stayed there for my husband and with my twin daughters since June on and off over the course of 2023. Patrick was beyond spectacular and only went above and beyond to make us comfortable while my husband was hospitalized waiting for a heart transplant. Patrick was caring and made us feel completely at home while we were going through one of the most difficult times in our lives. He truly is one of the kindest souls I have ever met and he really cares about the people who stay at Home 2 suites. It saddens me beyond measure to know that Patrick is no longer with Home 2 due to such a thing as budget cuts. I truly feel you have lost someone who took their job so personally and treated those whom he didn’t know like his own family. I can’t stress enough how much this situation needs to be corrected. Patrick needs to be reinstated. This is wrong and makes me feel with him no longer with the hotel it doesn’t feel the same. The welcome “Home2” won’t be special without his presence. Walking into the lobby tonight finding out the news for me and my family leaves me speechless. I am deeply upset by this and so is my family. It makes me reconsider future stays with the home 2 and Hilton. I hope you reconsider this decision and among so many other people who value Patrick and your establishment. Best

Awesome hotel with a cozy feel. Employees were very hospitable and really cared about making sure I had a good stay. Shoutout to Blair and eveyone else for making sure the night was a success and allowing use of the meeting room. Would definitely recommend this hotel to anyone looking to have a nice vacation.